MidWestOne Bank

Mar 31st, 2024

Came in three times to open a checking account. Each time they tell me bring something else they didn't previously mention. It honestly feels like racial profiling at this point. Like they don't want me banking there.
Aug 24th, 2023

I cannot say enough positive things about MidwestOne bank in Uptown. We recently had the unfortunate experience of an elderly member of our family being scammed. This was a very time sensitive situation protecting accounts, which involved a lot of moving parts. Frank and his team treated this with care and urgency as if it was a member of their own family! This is the second time I have interacted with MidWestOne Uptown. Pao handled the first situation with just as much care and excellent service. It's so lovely to deal with a bank where people actually pick up the phone when you call, know your name (this is true with every single person down to security officer Tony!) and you aren't sent down the phone system rabbit hole when trying to get something done. Thank you to the MidwestOne team. It's so great to see the high value you place on customer service!
Apr 14th, 2023

Great bank. Theyve always been very friendly and helpful. I do most of my banking online now, but Frank and Cameron still recognize me when I come into the lobby.
Mar 29th, 2023

Mar 26th, 2023