Associated Bank

We went to this branch about 2 months ago to open up account for my spouse. Within minutes we were greeted by the Branch Mananger, Ronke Oyinloye. She helped us open checking account not only for my spouse but also for me in a very short period of time. She was super nice to us and very knowledgeable, guided us about different products that the bank was offering and explained about everything that we needed to know. We were very lucky to have her on that day. I wanted to give 5 stars review to this branch but because of the bank's policy, I had to deduct a star because of 2 things: 1. When opening account, we have to deposit a min balance and for that, the bank couldn't use our debit cards from other banks to deposit the funds. (Only cash was accepted) 2. We had to use an atm that was in the branch and the fees were a bit high like $4. (plus the existing bank charged us for some other fees). Apart from this, all the staffs seemed very nice.
Jul 1st, 2023

Racist tellers absolutely unbelievable.
Mar 18th, 2023

Super rude over the phone but atleast they awnsered my question.
Jan 8th, 2022

If I can put a zero I would. They are not helpful at all the manager is races and not helpful at all. They made a big deal when I try cashing a check from my husband company. Never will go back again.
Apr 8th, 2021

This bank has terrible service (except for 2 of the tellers, one who already quit), they charge insane rates (+2% compared to other banks) for home mortgages and commercial loans, and they are generally useless. There is constant turnover in bankers at my branch because the employees hate working there. The ones who stay cant get jobs at better banks.
Nov 12th, 2020