U.S. Bank Branch

Alex Kessler _{on Google}

Apr 5th, 2024

I can understand shutting down your outside ATM during business hours due to the poor layout of your drive through services. I totally get that allowing people to use the atm then would prevent all the lanes from being used if the line was backed up. Plus when you are open I can just go inside to get cash. What is extremely frustrating is that once you close there is no way to get cash at this location. Either turn the ATM on to cash withdrawals after hours or put another atm outside (maybe in the front?) or in between the outside doors of the building like some banks. Literally a bank branch without 24hr atm access is bonkers and will drive people to the many other banking options in Maple Grove.

Lauren Dublin _{on Google}

Mar 20th, 2024

A stupid layout that the ATM is the same lane as a teller so if someone needs a teller you can't access the ATM.

Ky Tee _{on Google}

Jan 15th, 2024

I switched banks, the only account I have still there is my mortgage account which I can't refinance to a lower rate. I had a bad interaction with the branch manager a couple of years ago. I ended up switching to a credit union and that was the best banking decision of my life.