Visionworks
-
19166 Freeport Street
Elk River, MN 55330 - (763) 441-0741
- Website
Hours
Chamber Rating
-
randy schreifels
I've purchased my glasses seven weeks ago and have yet to receive them. Every time I call, I've been given a different excuse and told that they "will be here next week". I've called Visionworks headquarters customer service and opened a ticket, but that doesn't seem to help either. I have been told that I would receive a call from the district manager, which has not happened. Save yourself the hassle and shop somewhere else.....someplace much more reputable.
Apr 1st, 2024 -
Jade Nolden
I really enjoyed my experience there. The tech (sorry I cant remember the name) was very knowledgeable and helpful. Lisa was also very wonderful! Made me feel great about my choices in all of my glasses! Best experience!!
Mar 22nd, 2024 -
Trenten Kilmister
Mar 6th, 2024 -
Ginni Johnson
I just got my glasses here! Loved the service and the fun atmosphere. There are newer associates but they are so sweet and willing to help with whatever was needed!
Feb 23rd, 2024 -
Austin Jones
My fianc and I booked back to back appointments a month ago. During that time we received a call 5 minutes before our appointment time (we live 20 minutes away) to let us know they couldnt do either of our appointments that day. Today we had a new appointment set and they called us 2 minutes prior to our appointment to let us know they are an hour behind with only 1 person in front of us (not sure why the appointment before is going to take an hour). When we asked why they are calling us 2 minutes before our appointment time they said its because theyre short staffed.. which still didnt answer the question of how they only knew that there would be an hour delay 2 minutes before our appointment time. A few years ago I ordered glasses and received a prescription that was incorrect. After 5 separate visits, I finally had a pair that worked for me. I also ordered sunglasses during that time and those sunglasses still dont work for me. Its like looking through a fishbowl when I put them on and my depth perception is extremely off with them. Its so frustrating that this is the closest eye place to me in network. Such a horribly run business
Feb 29th, 2024
About
Visionworks
Visionworks is a leading optical retailer, with over 770 locations across 41 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept thousands of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Remember to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule an annual exam today.
Products
- EYE EXAM PRESCRIPTION GLASSES SUNGLASSES GLASSES EYE DOCTOR
Questions & Answers
Q What is the phone number for Visionworks?
A The phone number for Visionworks is: (763) 441-0741.
Q Where is Visionworks located?
A Visionworks is located at 19166 Freeport Street, Elk River, MN 55330
Q What is the internet address for Visionworks?
A The website (URL) for Visionworks is: https://locations.visionworks.com/ll/US/MN/Elk-River/19166-Freeport-St
Q What days are Visionworks open?
A Visionworks is open:
Thursday: 10:00 AM - 6:30 PM
Friday: 10:00 AM - 6:30 PM
Saturday: 10:00 AM - 6:30 PM
Sunday: Closed
Monday: 10:00 AM - 6:30 PM
Tuesday: 10:00 AM - 6:30 PM
Wednesday: 10:00 AM - 6:30 PM
Q How is Visionworks rated?
A Visionworks has a 3.1 Star Rating from 71 reviewers.
Hours
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Ratings and Reviews
Visionworks
Overall Rating
Overall Rating
( 71 Reviews )randy schreifels on Google
I've purchased my glasses seven weeks ago and have yet to receive them. Every time I call, I've been given a different excuse and told that they "will be here next week". I've called Visionworks headquarters customer service and opened a ticket, but that doesn't seem to help either. I have been told that I would receive a call from the district manager, which has not happened. Save yourself the hassle and shop somewhere else.....someplace much more reputable.
Jade Nolden on Google
I really enjoyed my experience there. The tech (sorry I cant remember the name) was very knowledgeable and helpful. Lisa was also very wonderful! Made me feel great about my choices in all of my glasses! Best experience!!
Trenten Kilmister on Google
Ginni Johnson on Google
I just got my glasses here! Loved the service and the fun atmosphere. There are newer associates but they are so sweet and willing to help with whatever was needed!
Austin Jones on Google
My fianc and I booked back to back appointments a month ago. During that time we received a call 5 minutes before our appointment time (we live 20 minutes away) to let us know they couldnt do either of our appointments that day.
Today we had a new appointment set and they called us 2 minutes prior to our appointment to let us know they are an hour behind with only 1 person in front of us (not sure why the appointment before is going to take an hour). When we asked why they are calling us 2 minutes before our appointment time they said its because theyre short staffed.. which still didnt answer the question of how they only knew that there would be an hour delay 2 minutes before our appointment time.
A few years ago I ordered glasses and received a prescription that was incorrect. After 5 separate visits, I finally had a pair that worked for me. I also ordered sunglasses during that time and those sunglasses still dont work for me. Its like looking through a fishbowl when I put them on and my depth perception is extremely off with them. Its so frustrating that this is the closest eye place to me in network. Such a horribly run business
Overall Rating
Overall Rating
( 71 Reviews )Write a Review
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