Chamber of Commerce

      Bruegger's Bagels

      ( 197 Reviews )

      Bruegger's Bagels
      Click here for fresh-baked bagels!
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      Hours

      Saturday:
      6:00 AM - 2:00 PM
      Sunday:
      6:00 AM - 2:00 PM
      Monday:
      6:00 AM - 2:00 PM
      Tuesday:
      6:00 AM - 2:00 PM
      Wednesday:
      6:00 AM - 2:00 PM
      Thursday:
      6:00 AM - 2:00 PM
      Friday:
      6:00 AM - 2:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (197 reviews)
      104
      39
      15
      12
      27
      Read Our 197 Reviews

      Chamber Rating

      3.9 - (197 reviews)
      104
      39
      15
      12
      27
      › ‹
      • Mimi W-Harms

        We always get a lot of bagels for the family when we go here. I totally understand that a large bagel order can be stressful, because I've worked customer service when it's stressful. I just think the new setup has made the employees a little too bold to gossip behind the counter - I could hear everything they were saying about our large bagel order and how they felt about it. It was really judgemental when we were polite placing and receiving the order... I think management should remind their employees that just because the customers aren't right in front of the glass anymore, we can still hear what they say about us. Very unprofessional.
        Apr 5th, 2024

      • Brian Johnson

        Impressived with the improved service transformation. Very clean and inviting space, ordered first, staffed with 8 plus employees -- all ready to go and with smiles. You could feel the positive vibe from the workers. My experience this morning was a 5 star. Highly recommend this Bruegger's location.
        Mar 30th, 2024

      • MacKenzie Ferguson

        The people who work at this location are awesome!
        Mar 22nd, 2024

      • David Cooper

        Dear Share Holders. Sell! They changed order process. Now it takes FOREVER. Big cluster behind the counter. Obvious management issue. Snarky staff. Total change after 20yr coming here.
        Mar 16th, 2024

      • Ashley V

        3/24/2024 EDIT: I sent a message on 2/11/2024 through the website mentioned in the owner reply, and have not heard anything from customer service. Service at this location has gone downhill. We were there today and you can't order your food then pay like years prior. Now you have to pay for your order before it's made. There's no signage anywhere, so there were quite a few people standing around wondering what to do. And the flies; they were everywhere. One employee was feeling sick while preparing sandwiches, then left in the middle of the shift. Orders weren't being made in the order they were purchased, two employees were on the line making sandwiches and three customers had their orders wrong. They were out of most bagel options, and I waited 30 minutes for one sandwich.
        Mar 26th, 2024

      Read Our 197 Reviews

      About
      Bruegger's Bagels

      Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

      Contact Info

      Products

      • Bagels
      • Deli Sandwiches
      • Breakfast Catering
      • Lunch Catering
      • Breakfast Sandwich
      • Breakfast Restaurant

      Languages

      • EN

      Specialities

      • Bruegger's Bagels
      • New York Style Bagels
      • Lunch Restaurant

      Questions & Answers

      Q What is the phone number for Bruegger's Bagels?

      A The phone number for Bruegger's Bagels is: 651-405-8895.

      Q Where is Bruegger's Bagels located?

      A Bruegger's Bagels is located at 2149A Cliff Rd, Eagan, Minnesota 55122

      Q What is the internet address for Bruegger's Bagels?

      A The website (URL) for Bruegger's Bagels is: https://locations.brueggers.com/us/mn/eagan/2149a-cliff-road?y_source=1_OTczMjEzNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Bruegger's Bagels?

      A Bruegger's Bagels employs approximately 20+ people.

      Q What days are Bruegger's Bagels open?

      A Bruegger's Bagels is open:
      Saturday: 6:00 AM - 2:00 PM
      Sunday: 6:00 AM - 2:00 PM
      Monday: 6:00 AM - 2:00 PM
      Tuesday: 6:00 AM - 2:00 PM
      Wednesday: 6:00 AM - 2:00 PM
      Thursday: 6:00 AM - 2:00 PM
      Friday: 6:00 AM - 2:00 PM

      Q How is Bruegger's Bagels rated?

      A Bruegger's Bagels has a 3.9 Star Rating from 197 reviewers.

      Hours

      Saturday:
      6:00 AM - 2:00 PM
      Sunday:
      6:00 AM - 2:00 PM
      Monday:
      6:00 AM - 2:00 PM
      Tuesday:
      6:00 AM - 2:00 PM
      Wednesday:
      6:00 AM - 2:00 PM
      Thursday:
      6:00 AM - 2:00 PM
      Friday:
      6:00 AM - 2:00 PM

      Ratings and Reviews
      Bruegger's Bagels

      Overall Rating

      Overall Rating
      ( 197 Reviews )
      104
      39
      15
      12
      27
      Write a Review

      Mimi W-Harms on Google

      image We always get a lot of bagels for the family when we go here. I totally understand that a large bagel order can be stressful, because I've worked customer service when it's stressful. I just think the new setup has made the employees a little too bold to gossip behind the counter - I could hear everything they were saying about our large bagel order and how they felt about it. It was really judgemental when we were polite placing and receiving the order... I think management should remind their employees that just because the customers aren't right in front of the glass anymore, we can still hear what they say about us. Very unprofessional.

      Business Response on Google Apr 5th, 2024
      This is disappointing to hear, Mimi. We value our customers and always want to make sure we're providing the best service possible at every Bruegger's Bagels– we are sorry that we missed the mark. We would love to learn more about your experience, please reach out to us at https://www.brueggers.com/contact-us/, including details of your visit so we can follow up with you. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

      Brian Johnson on Google

      image Impressived with the improved service transformation. Very clean and inviting space, ordered first, staffed with 8 plus employees -- all ready to go and with smiles. You could feel the positive vibe from the workers. My experience this morning was a 5 star. Highly recommend this Bruegger's location.

      Business Response on Google Mar 29th, 2024
      We count ourselves lucky for customers like you, Brian! We're glad to hear you had a great experience with our Eagan store team. You can always count on us for stellar service. Thanks, we hope to see you again soon!

      MacKenzie Ferguson on Google

      image The people who work at this location are awesome!

      Business Response on Google Mar 22nd, 2024
      We count ourselves lucky for customers like you, MacKenzie! We're glad to hear you had a great experience with our Eagan store team. You can always count on us for stellar service. Thanks, we hope to see you again soon!

      David Cooper on Google

      image Dear Share Holders. Sell!
      They changed order process. Now it takes FOREVER. Big cluster behind the counter. Obvious management issue.
      Snarky staff. Total change after 20yr coming here.

      Business Response on Google Mar 19th, 2024
      We hate to let down a fan, David. We value our customers and always strive to provide a comfortable ambiance alongside the best service possible - we're sorry to hear we fell short. Please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

      Ashley V on Google

      image 3/24/2024 EDIT: I sent a message on 2/11/2024 through the website mentioned in the owner reply, and have not heard anything from customer service.
      Service at this location has gone downhill. We were there today and you can't order your food then pay like years prior. Now you have to pay for your order before it's made. There's no signage anywhere, so there were quite a few people standing around wondering what to do. And the flies; they were everywhere. One employee was feeling sick while preparing sandwiches, then left in the middle of the shift. Orders weren't being made in the order they were purchased, two employees were on the line making sandwiches and three customers had their orders wrong. They were out of most bagel options, and I waited 30 minutes for one sandwich.

      Business Response on Google Feb 28th, 2024
      This is disappointing to hear, Ashley. We value our customers and always want to make sure we're providing the best service possible at every Bruegger's Bagels– we are sorry that we missed the mark. We would love to learn more about your experience and make this right with you. Please reach out to us at https://www.brueggers.com/contact-us/ and include the details of your visit so we can follow up with you directly. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this! Thank you, and we hope to see you again.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 197 Reviews )
      104
      39
      15
      12
      27

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