Lake Country Toyota

Shayla was a rock star in helping get my car! She was very communicative, professional, pleasant, informative. This was the most seamless lease/purchase experience I have had to date.
Apr 11th, 2024

I would love to give this dealership a 5 star rating because we love our Highlander and the service they have provided since we bought it new. The problem is when we bought our vehicle part of the deal was car washes for as long as we owned it. Lake Country has decided, for financial reasons, to get rid of public access to their car wash, reneging on their obligation to provide car washes to those who got life time washes as part of their package. I had a long conversation with the general manager to remind him of their obligation regardless of their reasons for making washes off limits. Shirking responsibility is a widespread problem throughout business and being less than straightforward is too. A product should be as described and promised. It isn't a matter of convenience, it is a matter of honesty. I will say he did make an offer to make things right but I wasn't interested in the few washes I would miss out on. I want businesses to hold themselves responsible for their obligations. Avoid making promises and failing to keep them. Avoid being misleading.
Mar 31st, 2024

I am very happy with my Toyota Rav 4 purchase & loved how personable, helpful & knowledgeable Shayla was, she made the process painless & more enjoyable!
Mar 28th, 2024

We were very impressed with our sales representative, Shayla Kelps. She was very thorough in helping us determine the best vehicle to meet our needs. She searched to find the vehicle we wanted, and coordinated every detail to get it for us in a timely manner. Thanks, Shayla!
Mar 21st, 2024

I had a great experience purchasing a new car from Lake Country Toyota. My sales consultant, Kole Gifferson-Woodwick, tracked down the exact vehicle I was looking for, stayed in touch with me while I waited for the vehicle to arrive, explained everything I needed to know clearly and patiently, and was always friendly and professional. And I'm very pleased with my new car. I would heartily recommend Lake Country Toyota.
Mar 20th, 2024