Nuvelo at Parkside

Mar 19th, 2024

BE CAUTIONED: Nuvelo's association with an F-rated, non-accredited towing company teetering on bankruptcy is a recipe for disaster. Imagine your vehicle being towed, sustaining damage, and facing ridicule from an unscrupulous towing company. Adding insult to injury, the management washes their hands of any responsibility, leaving you stranded with no recourse but the daunting prospect of legal battles in a courtroom.
Jan 20th, 2024

One of the worst
Jan 13th, 2024

Great maintenance team
Jan 6th, 2024

Edit - Echoing other recent reviews. Car towed as a resident of over a year because I had the wrong sticker on my car and forgot to swap the blue and red with my partner. I was charged $330. An absolute abomination of a situation. I cant recommend this properly at all based in how little they care about current residents. My partner and I have put together an initial review after living here for two months. To gain a comprehensive understanding of what you're investing your hard-earned money into, read our complete review. Let's start with the positives: The staff is excellent. The amenities are top-notch. The location is prime. The apartments are 80% superb. The community is friendly and welcoming. The environment is quiet. Moving on to the less desirable aspects: The apartment was not properly cleaned before we moved in. We filled an entire vacuum bag with dust and found hair from the previous tenants scattered throughout the apartment. It was a distasteful experience. These apartments are 80% luxury (with high-quality appliances and major fixtures), while 20% of the elements seem to be of Ikea quality. The blinds on every window and door are very cheap, akin to $10 Walmart blinds. The doors, faucets, showerheads, and hanging racks for towels and clothes are not up to the mark. Within a month of moving in, we had to submit five maintenance requests. The issues included broken blinds, a screen door off its track, an electrical breaker going out on three separate occasions, and the AC completely breaking down for a day until it was fixed. If you order from Amazon or any service other than UPS, FedEx, or USPS, your package may be left at the entrance because carriers other than these three do not have the code to enter the building. Packages are left unattended almost daily (at the entrance, lobby, and outside the mailroom door). While we haven't heard of theft, it's concerning that an expensive order could be taken without anyone noticing. Management needs to address this problem to prevent potential thefts of high-value packages. In conclusion, for the $2300 a month we pay for a two-bedroom, two-bath unit, we expected luxury at every turn and all minor details to be perfectly taken care of. However, that is not what we received. While this is a comfortable living space, it does have issues, particularly with the units themselves and the ongoing package delivery problems. This is not a reflection on the staff they've been wonderful. It is a critique of Bigos Management's overall operation. We would recommend Nuvelo if you're seeking a peaceful place to live and can afford it. However, if you prioritize luxury and attention to detail, Nuvelo may not meet your expectations. They fall short in these aspects. While I can overlook several issues for $1200 a month, for nearly $2400, I anticipated more.
Jan 15th, 2024