Chamber of Commerce

      JCPenney

      ( 909 Reviews )

      JCPenney
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      Hours

      Friday:
      11:00 AM - 9:00 PM
      Saturday:
      11:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      11:00 AM - 8:00 PM
      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (909 reviews)
      554
      214
      82
      25
      34
      Read Our 909 Reviews

      Chamber Rating

      Verified Member
      4.4 - (909 reviews)
      554
      214
      82
      25
      34
      › ‹
      • Thomas Hensler

        Store staff was really rude, I was judged immediately. Since I'm male interested in buying womens lingerie. I don't know all my sizes to order online. So wanted to try a few items so I had sizes .was told I couldn't do it. And pretty much told to I had to leave
        Apr 2nd, 2024

      • Dianne Taepke


        Feb 25th, 2024

      • B. V.

        Tidy! Helpful and understanding sales staff! Went in for my elderly mother with dementia to buy some comfy pants. I brought a pair that fit her I was so frustrated at the messy store up the road. I was greeted upon entry and asked for help. It was great. My day totally changed with a little kindness and attention. Thank you. Will be back for myself when I have time!
        Feb 25th, 2024

      • Morning Star

        Nice place
        Feb 10th, 2024

      • Bill C

        We recently ordered a King power base and King and Queen Mattress from JCP. We enjoyed our experience IN THE STORE. Approx 8 days later the delivery truck shows up and NO Queen Mattress on the Truck. Since then it has been a nightmare, we cancelled the Queen Mattress order yesterday because of gross incompetence outside the store. Customer service has a standard answer, "Here's a $200 Gift Certificate and we'll update you in 3 business days" After TWELVE days that get's old. Customer Service AND the Delivery Company are horrendous. I wouldn't even order a pack of gum from JCP today.
        Jan 24th, 2024

      Read Our 909 Reviews

      About
      JCPenney

      JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in White Lake, MI to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for JCPenney?

      A The phone number for JCPenney is: (248) 779-6070.

      Q Where is JCPenney located?

      A JCPenney is located at 300 Town Center Blvd, White Lake, Michigan 48386

      Q What is the internet address for JCPenney?

      A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/mi/whitelake/clothing-stores-whitelake-mi-2971.html

      Q How big is JCPenney?

      A JCPenney employs approximately 20+ people.

      Q What days are JCPenney open?

      A JCPenney is open:
      Friday: 11:00 AM - 9:00 PM
      Saturday: 11:00 AM - 9:00 PM
      Sunday: 11:00 AM - 7:00 PM
      Monday: 11:00 AM - 8:00 PM
      Tuesday: 11:00 AM - 8:00 PM
      Wednesday: 11:00 AM - 8:00 PM
      Thursday: 11:00 AM - 8:00 PM

      Q How is JCPenney rated?

      A JCPenney has a 4.4 Star Rating from 909 reviewers.

      Hours

      Friday:
      11:00 AM - 9:00 PM
      Saturday:
      11:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      11:00 AM - 8:00 PM
      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      Nearby JCPenney Locations

      Ratings and Reviews
      JCPenney

      Overall Rating

      Overall Rating
      ( 909 Reviews )
      554
      214
      82
      25
      34
      Write a Review

      Thomas Hensler on Google

      image Store staff was really rude, I was judged immediately. Since I'm male interested in buying womens lingerie. I don't know all my sizes to order online. So wanted to try a few items so I had sizes .was told I couldn't do it. And pretty much told to I had to leave

      Business Response on Google Apr 2nd, 2024
      Hello Thomas. We are disappointed to know about your experience at our store. Please give us a call on 1-800-322-1189 or reach out to us on chat, so we can gather more information. Our concerned team will get back to you and assist you further. We hope you will give us another chance to make things right for you. Thank you for being a valued JCP customer and stop back in soon!

      Dianne Taepke on Google

      image

      Business Response on Google Feb 21st, 2024
      Thank you so much for bringing this to our attention. We would like to learn more so we can help. To connect directly with us, please call 1-800-322-1189, or you can message us via our Facebook, or Twitter (@askjcp) platforms. Thank you.

      B. V. on Google

      image Tidy! Helpful and understanding sales staff! Went in for my elderly mother with dementia to buy some comfy pants. I brought a pair that fit her I was so frustrated at the messy store up the road. I was greeted upon entry and asked for help. It was great. My day totally changed with a little kindness and attention. Thank you. Will be back for myself when I have time!

      Business Response on Google Mar 5th, 2024
      Incredible B.V.! We are absolutely thrilled to hear that your JCPenney shopping trip today was an absolute success! Shoutout to our White Lake associates for going above and beyond to make sure your experience was perfect. We know that there are many choices out there, and we're glad you chose us! When you get some free time, give us another go and check out all our jcp.com deals; our Flash Home Sale and Kids & Baby Sale just to name a few. We promise these deals are jam-packed with tons of hidden gems just waiting to be discovered! We look forward to seeing our valued customer again soon!

      Morning Star on Google

      image Nice place

      Business Response on Google Jan 21st, 2024
      Awesome Sauce! Thank you for the five stars! We are so glad you had such a pleasant experience in our store today and hope you received great savings. Don't forget to swing on over to JCP.com and take advantage of our Winter Sale with Grab & go-to styles to last the year! Thank you for being a valued customer and we look forward to serving you real soon!

      Bill C on Google

      image We recently ordered a King power base and King and Queen Mattress from JCP. We enjoyed our experience IN THE STORE. Approx 8 days later the delivery truck shows up and NO Queen Mattress on the Truck. Since then it has been a nightmare, we cancelled the Queen Mattress order yesterday because of gross incompetence outside the store. Customer service has a standard answer, "Here's a $200 Gift Certificate and we'll update you in 3 business days" After TWELVE days that get's old. Customer Service AND the Delivery Company are horrendous. I wouldn't even order a pack of gum from JCP today.

      Business Response on Google Jan 15th, 2024
      Hello Bill! We are really disappointed to hear about your shopping experience with us. We certainly do not want our customers to face anything like this. Please give us a call at 1-800-322-1189 or reach out to us on chat so we can gather more information. Our team will get back to you and assist you further. We hope you will give us another chance to make things right for you. Thank you for being a valued JCP customer and stop back in soon!
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      Overall Rating

      Overall Rating
      ( 909 Reviews )
      554
      214
      82
      25
      34

      Write a Review

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