Chamber of Commerce

      JCPenney

      ( 1000 Reviews )

      JCPenney
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      Hours

      Monday:
      11:00 AM - 8:00 PM
      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (1000 reviews)
      554
      273
      100
      26
      47
      Read Our 1000 Reviews

      Chamber Rating

      Verified Member
      4.3 - (1000 reviews)
      554
      273
      100
      26
      47
      › ‹
      • Pamela Schoenfield


        Mar 15th, 2024

      • Charles Keeley

        Was shoe shopping. The place is nice. Completely changed from the last time there. Will be back
        Mar 14th, 2024

      • Amy Strong

        My experience yesterday and the day before were really disappointing. My mom, son and myself were buying a cart full of stuff. We get everything rang up and paid with a check, the check did not go through although I knew there was more than enough in the account. No one apologize that the payment wasnt going through, and acted it was our fault. The girl that helped us was nice but an older lady pretended to be a manager, the older gentleman the real manager came and did nothing but say we cant accept your check. No apology nothing. So we had them hold our stuff and brought cash incase the check didnt go through. We went to the bank and showed them the printout we received and they said they never seen it before, they said we shouldnt have any problems writing a check. Tried paying with a check again same problem. No one apologized again, they assumed we didnt have the money to pay. We brought cash incase the same thing happened. I dont normally write reviews but I was so disappointed with how the staff treated us, I dont want to even shop here. We had a situation at kohls recently and they apologized and gave us an extra 30% for the inconvenience. 2 managers helped us and the customer service was great! JCPenney customer service was horrible. Although the JCPenney store is closer than kohls. What store do you think I will go to and recommend others to go to???
        Mar 7th, 2024

      • Justin Savage

        We went to Courtland jc Penny for photos. The last day this location was open for this service. Main store is still open. May other times, our experience was enjoyable with the manager and others. The photographer we had on 3.2.24 was poor. Rushing our session, unlike the Manger. There were very few props on hand, so we brought our own. Very few props used by the photographer because she had her own generic, unoriginal ideas. The picture clicker said it was her last day as she was retiring. If I knew she was at flint township location I would stop spending money there for pictures. Rude and pushy!
        Feb 24th, 2024

      • Dean Wheeler

        Very nice professional employees. Very helpfull.
        Feb 20th, 2024

      Read Our 1000 Reviews

      About
      JCPenney

      JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Burton, MI to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for JCPenney?

      A The phone number for JCPenney is: (810) 275-9178.

      Q Where is JCPenney located?

      A JCPenney is located at 4190 E Court St, Ste 500, Burton, Michigan 48509

      Q What is the internet address for JCPenney?

      A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/mi/burton/clothing-stores-burton-mi-2992.html

      Q How big is JCPenney?

      A JCPenney employs approximately 20+ people.

      Q What days are JCPenney open?

      A JCPenney is open:
      Monday: 11:00 AM - 8:00 PM
      Tuesday: 11:00 AM - 8:00 PM
      Wednesday: 11:00 AM - 8:00 PM
      Thursday: 11:00 AM - 8:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 7:00 PM

      Q How is JCPenney rated?

      A JCPenney has a 4.3 Star Rating from 1000 reviewers.

      Hours

      Monday:
      11:00 AM - 8:00 PM
      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Nearby JCPenney Locations

      Ratings and Reviews
      JCPenney

      Overall Rating

      Overall Rating
      ( 1000 Reviews )
      554
      273
      100
      26
      47
      Write a Review

      Pamela Schoenfield on Google

      image

      Business Response on Google Mar 15th, 2024
      Dear Pamela, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

      Charles Keeley on Google

      image Was shoe shopping. The place is nice. Completely changed from the last time there. Will be back

      Business Response on Google Mar 16th, 2024
      Hi Charles! Thank you for this 4-star rating and review, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We hope to see you back soon to take advantage of our outstanding deals & promotions.

      Amy Strong on Google

      image My experience yesterday and the day before were really disappointing. My mom, son and myself were buying a cart full of stuff. We get everything rang up and paid with a check, the check did not go through although I knew there was more than enough in the account. No one apologize that the payment wasnt going through, and acted it was our fault. The girl that helped us was nice but an older lady pretended to be a manager, the older gentleman the real manager came and did nothing but say we cant accept your check. No apology nothing. So we had them hold our stuff and brought cash incase the check didnt go through. We went to the bank and showed them the printout we received and they said they never seen it before, they said we shouldnt have any problems writing a check. Tried paying with a check again same problem. No one apologized again, they assumed we didnt have the money to pay. We brought cash incase the same thing happened. I dont normally write reviews but I was so disappointed with how the staff treated us, I dont want to even shop here. We had a situation at kohls recently and they apologized and gave us an extra 30% for the inconvenience. 2 managers helped us and the customer service was great! JCPenney customer service was horrible. Although the JCPenney store is closer than kohls. What store do you think I will go to and recommend others to go to???

      Business Response on Google Feb 20th, 2024
      Thank you for your review. We're sorry for the frustration Amy. We strive to make all of our valued customers shopping experiences enjoyable. It's never our intent to cause frustration, and we appreciate valuable feedback on how we can improve and prevent the same frustrations from happening in the future. We have submitted this feedback to the appropriate departments for review, so we can create a more seamless shopping experience. We hope you will stop in again!

      Justin Savage on Google

      image We went to Courtland jc Penny for photos. The last day this location was open for this service. Main store is still open. May other times, our experience was enjoyable with the manager and others. The photographer we had on 3.2.24 was poor. Rushing our session, unlike the Manger. There were very few props on hand, so we brought our own. Very few props used by the photographer because she had her own generic, unoriginal ideas. The picture clicker said it was her last day as she was retiring. If I knew she was at flint township location I would stop spending money there for pictures. Rude and pushy!

      Business Response on Google Feb 20th, 2024
      Hi Justin, we sincerely apologize for the inconvenience you experienced. Your feedback is important to us, and we will make sure to pass it along to the relevant team. Feel free to call us at 1-800-322-1189, and one of our associates will be happy to assist you and address this matter promptly.

      Dean Wheeler on Google

      image Very nice professional employees. Very helpfull.

      Business Response on Google Sep 12th, 2023
      Hello Dean, We appreciate the 3-star review. We hope that you had a wonderful shopping experience with us at deep discounts. We hope to see you again soon. Thank you for being a valued JCPenney customer.
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      Overall Rating

      Overall Rating
      ( 1000 Reviews )
      554
      273
      100
      26
      47

      Write a Review

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