Sears Appliance Repair

So far it been horrible I rate the service a zero, The first repairman came out in February the 28t or 29th Ordered a part for a complaint that my oven would not turn on at the cost of $793.72 which I paid . The part was delivered to my home and it was an oven hood??? The second repairman came to complete the work and it was the wrong part for a problem with the oven not turning on!! I kept the appointment with the second repairman, because the first repairman left without replacing all of the screws etc that he removed to assess why my oven wouldnt turn on. Between the first and the second repairman the oven turned on?? The second repairman couldnt explain this and only said the first guy was new and he didnt want to charge me for something I didnt need. He took the part that was ordered with him. that was on March 13, 2024 that was almost one month ago and I have been tryin to get a refund for the money I spent in February on a part I didnt need its been almost 2 months now. I have nothing good to say about your service. To make matters worse I see a statement in my email that I have a refund minus $300.00 for a refused diagnostic service!!! How do you order a part for a repair without diagnosis? To top this off I paid $149.00 just to have Sears come out to my home in the first place. I want my money back and I have absolutely nothing good to say about your service.
Apr 5th, 2024

Apr 2nd, 2024

Mar 28th, 2024

It was quick and cheaper than replacing the entire range.
Mar 25th, 2024

Mar 25th, 2024