Chamber of Commerce

      Red Roof Inn Detroit Metro Airport - Taylor

      ( 793 Reviews )

      Red Roof Inn Detroit Metro Airport - Taylor
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.3 - (793 reviews)
      265
      154
      131
      75
      168
      Read Our 793 Reviews

      Chamber Rating

      3.3 - (793 reviews)
      265
      154
      131
      75
      168
      › ‹
      • Sam Petersen

        I'd rather sleep outside than attempt staying another night here. Booked a double room, only had a single available. Someone was already in the room we were given, not because they were supposed to be... It's a red roof, how much can you expect, but wow, this is a new low. Sleep on top of the blankets with your shoes on kind of place. I wish I had another set of arms so I could give it 4 thumbs down.
        Apr 5th, 2024

      • Abraham Vejar Gonzalez

        No Good
        Apr 3rd, 2024

      • Ciara Ciara

        Thank God I havent seen no bugs yet. Need a little updating but its clean.
        Apr 2nd, 2024

      • Quentin Dunmore

        No coffee service, been to the front desk several days now and there's no coffee service to my room or at the front desk ( they do have a non working telephone and broken coffee maker in my room). Maybe they will have soap, the room smells awful (no febreeze on furniture or in room). If this is your 1st choice for a place to stay, my advice is to book an Airbnb, it will definitely smell better.
        Mar 26th, 2024

      • John Morris

        This is perhaps one of the worst experiences at a hotel in all our times of travelling. After driving for 9 plus hours, it should not be too much to expect, to check in, get your keys and be able to then relax. This was definitely not the case. At room number one, the door was already open, a key inside and garbage left on the dresser. The manager provided us a second room which was clean, however, we realized after bringing in our things from our truck that if we both left the room we weren't getting back in. The door would not open despite ours and the manager's best efforts. The manager refused any talk of a refund but did offer us a third room. This we reluctantly took as we were exhausted. This room proved to be okay, although the manager never returned with the promised towels (the room only had one towels. (There had been towels in the second room but they appeared to be either dirty or severely stained.) Unlike other Red Roof Inns , there is no breakfast offered at this Inn nor was there coffee available in the lobby.
        Apr 6th, 2024

      Read Our 793 Reviews

      About
      Red Roof Inn Detroit Metro Airport - Taylor

      Red Roof Inn Detroit Metro Airport - Taylor is located at 21230 Eureka Rd in Taylor, Michigan 48180. Red Roof Inn Detroit Metro Airport - Taylor can be contacted via phone at 734-606-0018 for pricing, hours and directions.

      Contact Info

      •   734-606-0018

      Questions & Answers

      Q What is the phone number for Red Roof Inn Detroit Metro Airport - Taylor?

      A The phone number for Red Roof Inn Detroit Metro Airport - Taylor is: 734-606-0018.

      Q Where is Red Roof Inn Detroit Metro Airport - Taylor located?

      A Red Roof Inn Detroit Metro Airport - Taylor is located at 21230 Eureka Rd, Taylor, MI 48180

      Q What is the internet address for Red Roof Inn Detroit Metro Airport - Taylor?

      A The website (URL) for Red Roof Inn Detroit Metro Airport - Taylor is: https://www.redroof.com/property/mi/taylor/RRI189?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI189

      Q How big is Red Roof Inn Detroit Metro Airport - Taylor?

      A Red Roof Inn Detroit Metro Airport - Taylor employs approximately 20+ people.

      Q How is Red Roof Inn Detroit Metro Airport - Taylor rated?

      A Red Roof Inn Detroit Metro Airport - Taylor has a 3.3 Star Rating from 793 reviewers.

      Related Categories

      Ratings and Reviews
      Red Roof Inn Detroit Metro Airport - Taylor

      Overall Rating

      Overall Rating
      ( 793 Reviews )
      265
      154
      131
      75
      168
      Write a Review

      Sam Petersen on Google

      image I'd rather sleep outside than attempt staying another night here. Booked a double room, only had a single available. Someone was already in the room we were given, not because they were supposed to be...
      It's a red roof, how much can you expect, but wow, this is a new low. Sleep on top of the blankets with your shoes on kind of place. I wish I had another set of arms so I could give it 4 thumbs down.

      Business Response on Google Apr 6th, 2024
      Hello Sam, Thank you for taking the time to tell us about your experience at the Red Roof Inn Detroit Metro Airport – Taylor. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that your visit was less than satisfactory, prompting your 1/5 score. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

      Abraham Vejar Gonzalez on Google

      image No Good

      Business Response on Google Apr 4th, 2024
      Hey Abraham,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT METRO AIRPORT – TAYLOR. It is very saddening when we hear that our customer expectations weren't met. Your feedback is important to Red Roof and we ask that you add additional comments to your survey to let us know what where we can improve. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

      Ciara Ciara on Google

      image Thank God I havent seen no bugs yet. Need a little updating but its clean.

      Business Response on Google Apr 3rd, 2024
      Thank you for taking the time to write about experience at the RED ROOF INN DETROIT METRO AIRPORT – TAYLOR. Ciara, I am happy to hear that you found our hotel to be clean. However, you indicated that the upkeep dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

      Quentin Dunmore on Google

      image No coffee service, been to the front desk several days now and there's no coffee service to my room or at the front desk ( they do have a non working telephone and broken coffee maker in my room).
      Maybe they will have soap, the room smells awful (no febreeze on furniture or in room).
      If this is your 1st choice for a place to stay, my advice is to book an Airbnb, it will definitely smell better.

      Business Response on Google Apr 2nd, 2024
      Thank you for taking a moment to leave a review, Quentin. The staff and I at the RED ROOF INN DETROIT METRO AIRPORT – TAYLOR were disappointed to see your 2/5 score following your stay. I am sorry for any inconvenience caused due to the lack of coffee, the broken telephone and coffee maker, and the other issues mentioned. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

      John Morris on Google

      image This is perhaps one of the worst experiences at a hotel in all our times of travelling. After driving for 9 plus hours, it should not be too much to expect, to check in, get your keys and be able to then relax. This was definitely not the case. At room number one, the door was already open, a key inside and garbage left on the dresser. The manager provided us a second room which was clean, however, we realized after bringing in our things from our truck that if we both left the room we weren't getting back in. The door would not open despite ours and the manager's best efforts. The manager refused any talk of a refund but did offer us a third room. This we reluctantly took as we were exhausted. This room proved to be okay, although the manager never returned with the promised towels (the room only had one towels. (There had been towels in the second room but they appeared to be either dirty or severely stained.) Unlike other Red Roof Inns , there is no breakfast offered at this Inn nor was there coffee available in the lobby.

      Business Response on Google Apr 6th, 2024
      Hello John, Thank you for taking the time to tell us about your stay at the Red Roof Inn Detroit Metro Airport – Taylor. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the lack of cleanliness, the quantity of towels not being to your liking and the lack of breakfast. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded. In regards to breakfast, it is not an offered amenity at our location. However, there are quite a few restaurants within walking distance of the property that you can enjoy.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 793 Reviews )
      265
      154
      131
      75
      168

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Hotel Near Me in Taylor, MI

      Comfort Inn & Suites
      6778 Telegraph Rd
      Taylor, Michigan 48180
      313-292-6730
      ( 988 Reviews )
      Melody Lane Motel
      9301 Telegraph Rd
      Taylor, MI 48180
      (313) 291-3035
      ( 10 Reviews )
      Hotel
      20777 Eureka Rd
      Taylor, MI 48180
      ( 0 Reviews )
      Hotel Connections
      Parking lot, 27075 Wick Rd
      Taylor, MI 48180
      (734) 992-4946
      ( 1 Reviews )
      Super 8 by Wyndham Taylor/Detroit Area
      15101 Huron St
      Taylor, MI 48180
      734-283-8830
      ( 473 Reviews )
      Matthew Edwards Lodge
      5841 Telegraph Rd
      Taylor, MI 48180
      ( 0 Reviews )
      Tiki Motel
      14111 Telegraph Rd
      Taylor, MI 48180
      734-287-3680
      ( 57 Reviews )
      Fairfield Inn & Suites by Marriott Detroit Taylor
      20779 Eureka Rd
      Taylor, MI 48180
      734-977-0145
      ( 4 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading