Candlewood Suites St. Joseph/Benton Harbor, an IHG Hotel

I stayed during a business trip and the hotel is expensive because of the kitchen and not well maintained and needs renovation. Overall, I enjoyed my stay as I had a lot of company colleagues staying at the same place. Rooms: The rooms are old now and need renovation as the room conditioner needed a reset every time I came back from outside. It always stopped working on it's own. The good art about the hotel is its kitchen and close vicinity to Meijer which gives you enough flexibility to cook and get your daily needs purchased from meijers. The hotels in this town usually see a low cleaning frequency (once a week maybe but not sure why!). I have been to hotels around different places and they have daily cleaning services or alternate days in the worst case but here it was too low.
Mar 28th, 2024

Dec 10th, 2023

I spent two nights there this past fall. The rooms are fresh, clean and comfortable. Having a kitchenette was definately a plus! They are dog friendly and there is plenty of room to walk your pet around as I was able to do with Major. Rooms: The rooms appera to have been recently refreshed and are appointed very well! Working space and extra seating make you very comfortable.
Dec 1st, 2023

Rooms are okay, staff are mostly nice (not all of them) But they do not clean you room It was supposed to be cleaned once a week but they just dont, Im the room Im in theres a spiders web. I already complained several times, it never changes. Im on a long stay, they should take more care about cleaning, its not ok to be like that Unfortunately I did not have a choice on selecting the hotel But the cleaning here is a huge problem
Nov 1st, 2023

This place is filthy and poorly maintained
Sep 28th, 2023