Tutor Time on Hayes Road

Ayana Aseel _{on Google}

Mar 15th, 2023

If I could give less then star I will , the manger are bad attitude and the really bad caring for kids , I sow my child eating from garbage and they didnt care , my kids were falling on head and the got a bites from other kids , its really scary there please dont take your kids

Derek Crowe _{on Google}

Aug 26th, 2021

We had a daughter at another chain daycare and had a terrible experience . We have nothing but good things to say about the our experience at Tutor Time. Our daughter loves the teachers and is very well cared for. The staff actually educates the kids. The other chain couldn't keep the kids safe let alone teach them anything. We will miss all the staff and have nothing but gratitude for how they cared for our child.

Alexis Byrd _{on Google}

Feb 27th, 2021

My kids love being here. And the I love the staff.

Heather Hoekman _{on Google}

Oct 14th, 2020

Such a great school for my children! My son goes there all year round since he was 6 months old, and he is now 4. My daughter goes there over summer break while I work. They have great staff and they pay close attention to detail for the early education of my little ones. I would give 10 stars if I could!

Frostie Owen _{on Google}

Sep 17th, 2021

My son was a student from 8/21 until 06/10/22.
After 10 months with Tutor Time we noticed a significantdecline in the quality of care and I would not recommend this facility.
We often witnessed children being ignored. If a child is sad they were left to cry for extend periods of time and told, "came get me when you calm down". We witnessed this in person and on the camera app EVERYDAY. Rarely do the teacher "play" with the children. More often than not as you walk through the halls you would notice a teacher just sitting, staring at the children with little to no interaction. Almost every morning children being dropped off will scream cry and try to run out the door after their parents. It was heartbreaking to watch and experience. Upon pick up, often times our son's diaper would be so full that it would be fallingoff him and hindering his ability to walk. It was so bad one day that the Director of the school personally walked us back to the classroom and changed my son diaper in front the the teachers that just watched her and didn't say anything. Incident reports for injuries was almost weekly if not twice a week. And finally the ratio of students per teacher are high, yes they meet state regs however its A LOT for one teacher. In my son's class the state allowed is 8 students per 1 adult. That is eight 2 year old's trying to potty train running around to every one teacher. The teachers are asked to entertain the children, keep them safe, feed them, change diapers, help in the potty, update communication apps, take photos etc. Its A LOT for one person and we witnessed students were unable to receive any extra attention that wasn't an essential need.
The new communication app that Tutor Time uses called SproutAbout is created and owned by Learning Care Group which is the organization managing/owns? Tutor Time. The app works only about 50% if time. So watching your child on the camera is spotty. Additionally the app does not notify you if a message is sent and vice versa with the teachers. Every staff member we talked to would say they hate the app as well. We also became concerned with the accountability the school has if their camera app is owned by them.
All in all I feel like a good 35% of the staff is trying their best but are often overwhelmed with the tasks they are asked to perform therefore only being able to provide essential need care to the children verse providing a loving and patience atmosphere we looking for.