Quality Towing Service

Laura Koers _{on Google}

Feb 20th, 2024

Great company that was very helpful in an otherwise stressful situation. Thank you! Would definitely recommend them to anyone requiring towing service.

Mary Ellhof _{on Google}

Oct 19th, 2023

Very friendly and helpful

Alejandra Garcia _{on Google}

Feb 15th, 2024

Extremely Unprofessional Behavior from Night Shift Associate at Quality Towing
I had a highly disappointing experience with an associate working the night shift at Quality Towing. After being involved in an accident, I called to inquire about verbally releasing my vehicle to my insurance company. Initially, I was informed that I would need to call back in the morning, which I understood. However, when I politely asked for the appropriate time to call back, the associate's demeanor turned incredibly rude and obnoxious. He raised his voice and made me feel stupid for simply seeking information about my vehicle. While I recognize that it was after business hours, I was understandably concerned about the status of my vehicle following the accident. Such unprofessional behavior is unacceptable and reflects poorly on the company's customer service standards.