CVS

I can't believe how expensive the distill water was at CVS. I'll never purchase it there again if you want to Stillwater go to Kroger's, Walgreens or Walmart.
Apr 8th, 2024

I couldn't cancel my transaction on the self-checkout machine and asked an employee (Andy) if he was able to (I wasn't sure if he was a manager). He snapped rudely with, "Well, is that what you want?" Why would I ask if I didn't, which is how I responded. He said something else rude, but I half-heard as I left the store. I shop at CVS quite a bit, but in my own town; I have never been treated rudely by any of the employees in that area, but I come to this one and get a man with a condescending attitude? No thanks. I only shopped here because my mom needed something; I'll take my own dollars right back to my small town where people are friendly and are respectful.
Dec 25th, 2023

Pharmacist inside was very rude.. instead of saying hey we have a lined up inside with one cashier .. He says I have to be more patient without even seeing what the nature of my hitting the call button was for..Rude!!
Nov 24th, 2023

I had a great experience here. My daughters diabetes prescription was not available at her current pharmacy and we were leaving for vacation the following morning. I was slightly panicked that I would have trouble finding it a surrounding pharmacy. I decided to stop into this pharmacy and thankfully they had her diabetic supplies in stock. They easily transferred her prescription over and I was out of the pharmacy within 15 minutes! Im truly grateful!
Nov 16th, 2023

December 27, 2023. If your review is bad, go to the corporate site to file a complaint. If no change, report to the BBB. Until today, I was a customer since they closed another local store. This pharmacy is the worst. They are overloaded with prescriptions due to other store closures and they are understaffed. Their phone system doesn't tell you when your prescription will be ready and/or if they had an issue with the number of day supply. The pharmacists are rude, and the staff is slow. I switched from this store to the one on Southfield Rd. They were bad also, so I switched back to this location. Now, I am leaving Southfield all together and driving to Berkely just for the prescriptions. I'm tired of this service and we deserve better. My doctor placed my order November 30. I called Sunday, the system said my refill required doctor approval. I called Tuesday, order was in process per the system. Called this morning, same msg. I called my doctor, they called, spoke to pharmacist and was told my order would be ready today. I called this store, the associate was unable to find me by my full name and date of birth. She needed my phone number. After giving her my phone number, she asked which prescription, and placed me on hold . I waited for pharmacist to take call. The pharmacist said the quantity the doctor gave was incorrect and I had to call the doctor to fix. I called my doctor and had them transfer my prescription to Berkely. An hour after I spoke to the doctor's office, I called the Berkely store. Their system said the order is in process AND provided an exact time when my prescription will be ready today. It was actually ready 30 minutes before the Berkely location said it would be. This location lost my business for the remainder of my time in this area.
Jan 3rd, 2024