Goodwill Industries of Southwestern Michigan

Workers are great! Prices are GREEDY and absurd for FREE Donated Items
Jan 5th, 2024

I went shopping for jeans today, and the service was just awful. The younger lady with glasses and red hair was super rude, making us wait while she texted on her phone. she was also obviously annoyed at us asking to use the dressing room. It was so unprofessional.
Dec 20th, 2023

I went in the store today, I cant go to sleep without leaving a review . The store seem very greedy with the prices when items are donated free . Not to mention a while ago I heard the pay was minimum wage for their employers. None of it sits right , it all feels very greedy and poorly operated.
Dec 4th, 2023

The new girl I believe her name starts with an E? She is super nice and friendly she's the only one who ever welcomes me when I come in. The store has looked more organized in the last few weeks.
Nov 22nd, 2023

Dont bother wasting your time attempting to drop off donations here. The donation attendants here are outrageously rude and dont listen to you. Instead theyll make you stand there and wait as they sort through your donations and then vocally out loud complain about how many cars keep lining up to drop off donations. Clearly they must receive too many and therefore youre inconveniencing them. So I would suggest taking your donations elsewhere. Perhaps somewhere where you, the person giving several donations (for free mind you), wont be literally (as in yes, this did really happen) yelled at for sitting down a heavy bin full of items on ground like you set off a explosive device. Relax, its just donations not a bomb.
Nov 11th, 2023