Fairfield Inn by Marriott Port Huron

Lee at the front desk was very kind and helpful. The room was very clean and comfortable. The location was so-so with not a lot of restaurants or activity nearby. We were disappointed because we planned this trip to use the pool and hot tub but found out upon arrival that the pool and hot tub were closed with no notice given.
Apr 4th, 2024

Apr 4th, 2024

We enjoyed our few night stay very much and will be back. The room was very clean. The staff was very friendly (my boys loved Casey). The breakfast was phenomenal and they always had hot cocoa and coffee available.
Mar 25th, 2024

Great hotel and location. Just off the border this hotel is near a lot of shops and food restaurants. The staff were amazing especially Lana who was very sweet. Definitely would come back here in the future. Enrico Platinum Elite
Mar 25th, 2024

Update from original post: Upon learning of my unusual bad experience for a Marriott-brand hotel, the manager and I came to a mutual agreement for which I am changing the rating from 2 to 4 stars. Below is the original post. ------Original post ------ I used my 1 night free stay worth over 30, ooo points - almost twice the points needed at this Fairfield Inn. When I asked if a 3rd floor room was available they were able to accommodate but gave me a hospital-like room for the handicapped. As it was late, I didnt realize until I had settled in what the problem was. The fact I was downgraded to a handicapped room - without mentioning a word was not Marriott-expected quality and service. On top of it Im a lifelong gold member - but bad staff can make you feel you like an everyday walk-in.
Apr 1st, 2024