Common Ground Resource & Crisis Center is located at 32East, 1200 Telegraph Rd in Pontiac, Michigan 48341. Common Ground Resource & Crisis Center can be contacted via phone at 800-231-1127 for pricing, hours and directions.
Contact Info
800-231-1127
Questions & Answers
Q What is the phone number for Common Ground Resource & Crisis Center?
A The phone number for Common Ground Resource & Crisis Center is: 800-231-1127.
Q Where is Common Ground Resource & Crisis Center located?
A Common Ground Resource & Crisis Center is located at 32East, 1200 Telegraph Rd, Pontiac, MI 48341
Q What is the internet address for Common Ground Resource & Crisis Center?
A The website (URL) for Common Ground Resource & Crisis Center is: http://commongroundhelps.org/
Q What days are Common Ground Resource & Crisis Center open?
A Common Ground Resource & Crisis Center is open: Monday: 24 Hours Tuesday: 24 Hours Wednesday: 24 Hours Thursday: 24 Hours Friday: 24 Hours Saturday: 24 Hours Sunday: 24 Hours
Q How is Common Ground Resource & Crisis Center rated?
A Common Ground Resource & Crisis Center has a 3.0 Star Rating from 93 reviewers.
Patient staff, great resources. So thankful for the CRU. Wish more places like this exist, but glad they accept anyone.
Nicole Nichols on Google
Is a joke the facility automatically take the side of males petitioners and disregard the females who will systemically be admitted into mental hospitals.
David Mc on Google
I found myself homeless four days ago after my alcoholic sister's delusional mind convinced me I should leave. She called the police! Long Story. A story my 8 remaining siblings apparently believed! Including accusing me of stealing narcotics prescribed to treat the radical surgery she had performed two days before Christmas.
It's so sad. We honestly were getting along so well for an entire year, in spite of two long rehab stays. I've been her unpaid live-in nurse (I dressed her would) a stable boy for 3 cats..
A sounding board. I did paid what I could. My wife divorced me, half my income goes to her mortgage/ escrow. I paid my sister $250/month and bought Groceries as I could. I'm broke until April 5.
The gentleman at common ground that checked me in was efficient and personable.
Brandi, who interviewed me, and even talked to my sister in the phone helped me out closure, and accept my standing in my family.
Tatiana, sho I amusingly had mistaken for Brandi raised my spirits. She just handed me a Transportation authorization Form for a Taxi that will take me to a warming center in Royal Oak.
It's been so cold and windy. I've walked probably 4 miles in this crazy climate. Finally hopeful.
Grace Fitzroy on Google
Don't go here for their acute crisis program if you are medically complex. There are no trained medical professionals on staff, they refuse to follow life saving instructions during a medical emergency, they refuse mobility aids if they see you walking (just bc my legs work sometimes doesn't mean I don't need it!) they refuse to take you to the hospital unless you're dying, and even then, they would never know you're dying because they leave you alone for hours on end. They cannot cater to restrictive diet needs, and they do not have a patient advocate or any kind of higher up that you can file a grievance with. They accepted me into their program at 1:30am, knowing all my health conditions and medications, and by 3pm they were discharging me because I was a liability due to the severity and complexity of my medical conditions, and their inability to properly care for me. Let me tell you, I came here after having 3 days in a row with a different traumatic incident occurring on each day. I wasn't a danger to myself so I didn't qualify for placement in a real mental hospital, but still needed crisis intervention and medication adjustments. After what I already went through, when they discharged me, I was absolutely crushed. I started sobbing and was unresponsive and they just shut my door and walked away. I did not receive any discharge paperwork, and was told to find a different facility. On top of everything, I texted my husband to come pick me up in an hour, which is how long they said it would take. So he came in an hour, but I was not discharged for another 2 hours. I was taking a nap in my room while I waited for discharge. My husband showed up and couldn't get a hold of me, and the person at the desk said I had been discharged. I didn't have a ride, so he assumed I walked off. They did not tell him that you're not allowed to leave on foot. My husband and mother frantically searched for me, and when they couldn't find me, they called 911. 6 Oakland county officers showed up and searched the premises for me. When they couldn't find me, they deployed drones and K9 units. Finally the staff came to escort me out of the building. Not once did they even notify me that I was a missing endangered person for 2 hours, and not once did they apologize for the miscommunication that caused the panic. When they told my husband that I was discharged, even though I wasn't, they said that since I had been discharged, they were unable to even confirm or deny that I was ever there. Of course my husband knew that I was there because he drove me there. He asked if they saw me walk out, and they refused to provide any helpful information. I found everything out when I walked out the doors of Common Ground. I then had to awkwardly apologize to my friends and family who had been worried sick about me. The police were LIVID that I was inside, behind locked doors, and safe the entire time. I've come here before for resources, which I always had a good experience. I unfortunately cannot speak on whether or not their inpatient program is any good, because I never got to experience it. But I can say the staff is completely incompetent, rude, insensitive, they do not communicate with each other effectively, and refused to provide any helpful information regarding a missing endangered person who was last known to be at their facility. I came to Common Ground in crisis and severely traumatized, and left in a worse crisis, feeling hopeless and dismissed, and even more traumatized than when I came to seek help in the first place. I would give negative stars if I could.
Ashley Stephens on Google
My kindergartener was sent here from school yesterday after we filled out our paper work the front desk lady said there was only one family ahead of us. Hour and 40 mins later I asked how much longer she said hard to tell most likely another hour!! You have a 5 year old in crisis and you want him to wait in a waiting room for 2-4hours then go through a couple hour in take process?! There was no books no toys absolutely nothing to keep him busy on top of that they didnt even tell me there was a courtesy email sent With Wi-Fi info or else I could have gotten my sons device that only works on Wi-Fi, my phone was dying he didnt eat and we WALKED OUT AFTER 2 hours!!! How do you only have one employee doing intake downstairs in the youth center?! How are you only helping one family every 2-3 hours?!?! On top of that the lady behind the desk had the never to laugh in my face when I asked how much longer I had to ask her whats so funny? I told everyone do better on my way out atleast the security guard cared and apologized for not getting us any help!!! Unbelievable please do not waste your time and energy at this place!!!!
