Tru by Hilton Novi Detroit

Clean .. a little too bright for my taste Update Dont stay here in the winter as the HVAC units are completely open to the cold air. @Hilton , you might want to call the contractor to seal the bottom. Very strange.
Mar 20th, 2024

Great rooms and washrooms. Good common area with unlimited coffee and tea. 2 free bottled water given per room per day. Good basic breakfast with eggs, chicken patties, and pan cake options. There was a small gym and felt bright and safe. Rooms: Double queen beds, TV, good lighting, and space. Clean sheets and comforters Noteworthy details: Clients looked professional, and service was good.
Mar 17th, 2024

I stayed there 1 week And is very clean and kind people. The girl Fabjona was so nice and she helped me very much I really recomend This hotel!!!
Mar 8th, 2024

Ive spend a few weeks back to back here recently for work! Great hotel! Love the lounge in the lobby! Great place to sit back on comfy couch and watch TV or to work! Rooms are clean and comfy! I want to say this, Sterling and Kristine are the best! Always attentive and friendly! Theres another young man that works there that stays on his phone and does not do much to clean up or make himself readily available to guest. He was there on the weekends. Overall my experience was great and I highly recommend!
Feb 27th, 2024

Nice looking place, but that's where the good ends. Stayed recently for 1 night. Signs are posted 10pm-6am quiet time. However around 10:30 loud banging started, which can best be described as someone running while stomping and then falling off the bed. This happened about every 3 mins for over 2 1/2 hours. When I called the front desk they're response was we can give you a different room. NO I'd like you to enforce your quiet time policy please. Then in the morning the breakfast consisted of soggy bread that I could toast. Apparently the cook didn't show up, you couldn't do better than soggy toast. When I checked out I voiced my frustration and was told maybe the Manager will give me bonus points on my rewards that I didn't want in the first place. Why do I want points I'm never staying again....
Feb 16th, 2024