My Certified Used Cars
-
3692 Airline Rd
Muskegon, MI 49444 - 231-760-5618
Hours
Chamber Rating
-
Destiny Adams
Mar 21st, 2024 -
Chad
After several attempts to purchase vehicles here over the last couple of years, my experiences have progressively worsened, leading me to revise my previously glowing review. What once felt like a seamless and trustworthy process has deteriorated, marked by a lack of professionalism and transparency from the sales team. Despite my initial enthusiasm and the great people I met, the consistent negative experiences have compelled me to downgrade my review from five stars to just one. The decline in service quality and purchasing experience has made it clear that I need to seek other venues for future car purchases.
Mar 21st, 2024 -
Jack
recently purchased a vehicle from Dan and unfortunately, my experience was far from satisfactory. Despite assurances about not having to worry and promising to "take care of me" it has became apparent that it was all an act to make as much money off of me as possible while financing me for $3000 over advertised and agreed upon price. The car was sent to shop within 1st week of owning it. Have had for only 1 month now and have over $1000 in parts and $600 in labor and the car still needs work. I was misled and am extremely disappointed by the lack of transparency during the transaction. As a customer I expected honesty and integrity which clearly where of no concern to him or the team. I Spoke with Cody and voiced my concerns and was told I should of read the contract better and didn't even offer an apology. I sincerely regret ever going to My Certified Used Cars and hope that this review might prevent an unexpecting customer to be ripped off by Dan or Cody in the future.
Mar 21st, 2024 -
Chris Sheil
Mar 19th, 2024 -
Gabriel Becker
Worked with Dave and he got us through the process easily and efficiently. Great place to buy a vehicle. Great experience and would definitely recommend
Mar 17th, 2024
Contact Info
- 231-760-5618
Questions & Answers
Q What is the phone number for My Certified Used Cars?
A The phone number for My Certified Used Cars is: 231-760-5618.
Q Where is My Certified Used Cars located?
A My Certified Used Cars is located at 3692 Airline Rd, Muskegon, MI 49444
Q What is the internet address for My Certified Used Cars?
A The website (URL) for My Certified Used Cars is: https://www.mycertifiedusedcars.com/
Q What days are My Certified Used Cars open?
A My Certified Used Cars is open:
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Q How is My Certified Used Cars rated?
A My Certified Used Cars has a 3.9 Star Rating from 226 reviewers.
Hours
Ratings and Reviews
My Certified Used Cars
Overall Rating
Overall Rating
( 226 Reviews )Destiny Adams on Google
Chad on Google
After several attempts to purchase vehicles here over the last couple of years, my experiences have progressively worsened, leading me to revise my previously glowing review. What once felt like a seamless and trustworthy process has deteriorated, marked by a lack of professionalism and transparency from the sales team. Despite my initial enthusiasm and the great people I met, the consistent negative experiences have compelled me to downgrade my review from five stars to just one. The decline in service quality and purchasing experience has made it clear that I need to seek other venues for future car purchases.
Jack on Google
recently purchased a vehicle from Dan and unfortunately, my experience was far from satisfactory. Despite assurances about not having to worry and promising to "take care of me" it has became apparent that it was all an act to make as much money off of me as possible while financing me for $3000 over advertised and agreed upon price. The car was sent to shop within 1st week of owning it. Have had for only 1 month now and have over $1000 in parts and $600 in labor and the car still needs work. I was misled and am extremely disappointed by the lack of transparency during the transaction. As a customer I expected honesty and integrity which clearly where of no concern to him or the team. I Spoke with Cody and voiced my concerns and was told I should of read the contract better and didn't even offer an apology. I sincerely regret ever going to My Certified Used Cars and hope that this review might prevent an unexpecting customer to be ripped off by Dan or Cody in the future.
Chris Sheil on Google
Gabriel Becker on Google
Worked with Dave and he got us through the process easily and efficiently. Great place to buy a vehicle. Great experience and would definitely recommend
Overall Rating
Overall Rating
( 226 Reviews )Write a Review
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