Toyota of Muskegon

Even though we couldn't come to an agreement on price for our trade-in, Ozzy was so friendly, informative, and professional. Would definitely recommend going through him to purchase your next vehicle!!!
Mar 27th, 2024

Mar 24th, 2024

Staff freindly
Mar 10th, 2024

First time getting work done at this location. Brought my Highlander in for regular scheduled service and they went above and beyond, giving me a shuttle to and from my house despite me living outside of that 15 mile radius listed. They also were prompt in communication for any issues that came up, and even washed my car for no additional charge. Great service overall, and special shoutout to their shuttle driver!
Mar 3rd, 2024

Our experience has been nothing but a hassle and extremely frustrating since the very beginning. We waited a long time for our Tacoma (which we know is not the dealerships fault- 2021 was a wild time for brand new cars) we were notified what day our truck would be there and the day it arrived (our salesman was not in that day) it was sold to someone else- we were never called to be told it was in! Not sure how that can happen when we signed forms. So we had to wait even longer for a different truck. We were placed with the worst leasing company (with the credit score it doesnt make sense-obviously we had no idea then., Im sure the salesman Shadrick got a better kickback going through Ally tho. Our fault for not doing our due diligence and not just trusting the salesman.) I had to bring it in to be serviced to have the protection coating or whatever done to it. Was told they would have a loaner for me. So I drove with my 2 little kids from Fremont just to be told the person with the loaner I was supposed to have didnt bring it back and oh well the only thing they could do was drive us back home. I planned things to do off the basis of having a loaner! We are now nearing our lease end term and a Logan reached out to us to go over our options at the end. When we called back a short time later he was no longer working there. So a Morgan said she would help us and asked us if we could be there Tuesday at 9:30am. We once again drive all the way from Fremont for her to not be there! Everything about this dealership has been so unprofessional. We would never recommend someone to My auto, awful experience.
Feb 21st, 2024