Chamber of Commerce

      OYO Hotel Mona Lake Muskegon

      ( 198 Reviews )

      OYO Hotel Mona Lake Muskegon
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
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      Chamber Rating

      Verified Member
      2.4 - (198 reviews)
      42
      14
      21
      23
      98
      Read Our 198 Reviews

      Chamber Rating

      Verified Member
      2.4 - (198 reviews)
      42
      14
      21
      23
      98
      › ‹
      • veronica mccoy

        Jerry was so helpful and amazing at the front desk. We had some issues and he accommodated us to the fullest. I will definitely be returning.
        Oct 17th, 2023

      • Lisa Herrera

        Only the best place to stay in town also the cheapest I'm actually pretty blown away I've stayed three times in all three times it has been peaceful the rooms are nice and how awesome are the hard floors... all the staff has been really welcoming and helpful also very kid friendly I've noticed Extended Stay families and their children playing happily outside also love the fact there's not drama or craziness unlike every other hotel in Muskegon like I said I'm actually pretty Blown Away
        Oct 13th, 2023

      • Jon Taylor

        Toilet seat broken, burned out lights security lock for door broken no coffee snack machine broken held my cc deposit for 2 days...
        Oct 12th, 2023

      • Elaine Fayton

        Worst hotel I have ever stayed at. I guess Muskegon doesnt have a health department. They should be shut down. Their pictures on line are a complete lie. Rooms: Horrible! No coffee pot, No hair dryer, No clock, No closet. No wash cloths. The towels that were there were badly stained. Only one lamp in the room so it was very dark. Asked for another lamp and a hanging rack for clothes. It was never brought. Disgusting interior and exterior. Safety: It felt very unsafe.
        Oct 8th, 2023

      • Eddrick Brown

        Ive had nothing but great experiences especially with having to stay here long term. Jerry at the front desk always makes everything easy and understanding every time.
        Oct 2nd, 2023

      Read Our 198 Reviews

      About
      OYO Hotel Mona Lake Muskegon

      OYO Hotel Mona Lake Muskegon is located at 3450 Hoyt St in Muskegon, Michigan 49444. OYO Hotel Mona Lake Muskegon can be contacted via phone at (332) 378-9136 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for OYO Hotel Mona Lake Muskegon?

      A The phone number for OYO Hotel Mona Lake Muskegon is: (332) 378-9136.

      Q Where is OYO Hotel Mona Lake Muskegon located?

      A OYO Hotel Mona Lake Muskegon is located at 3450 Hoyt St, Muskegon, Michigan 49444

      Q What is the internet address for OYO Hotel Mona Lake Muskegon?

      A The website (URL) for OYO Hotel Mona Lake Muskegon is: https://oyorooms.com/us/100789/

      Q What days are OYO Hotel Mona Lake Muskegon open?

      A OYO Hotel Mona Lake Muskegon is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is OYO Hotel Mona Lake Muskegon rated?

      A OYO Hotel Mona Lake Muskegon has a 2.4 Star Rating from 198 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      OYO Hotel Mona Lake Muskegon

      Overall Rating

      Overall Rating
      ( 198 Reviews )
      42
      14
      21
      23
      98
      Write a Review

      veronica mccoy on Google

      image Jerry was so helpful and amazing at the front desk. We had some issues and he accommodated us to the fullest. I will definitely be returning.

      Business Response on Google Oct 17th, 2023
      Hi Veronica McCoy,Thank you for sharing your wonderful experience at our front desk with Jerry! We are delighted to hear that he was helpful and amazing in accommodating you and resolving any issues you had. Your kind words truly mean a lot to us.We appreciate your loyalty and look forward to welcoming you back to OYO Rooms. If you need any further assistance or have any other concerns, please feel free to reach out to us at [email protected] regards,Team OYO

      Lisa Herrera on Google

      image Only the best place to stay in town also the cheapest I'm actually pretty blown away I've stayed three times in all three times it has been peaceful the rooms are nice and how awesome are the hard floors... all the staff has been really welcoming and helpful also very kid friendly I've noticed Extended Stay families and their children playing happily outside also love the fact there's not drama or craziness unlike every other hotel in Muskegon like I said I'm actually pretty Blown Away

      Business Response on Google Oct 16th, 2023
      Hi Lisa Herrera,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be the best place to stay in town and also the cheapest. It's great to know that you have stayed with us three times and each time has been peaceful.We take pride in providing our guests with nice rooms and we are glad that you found our hard floors to be awesome. We appreciate your kind words about our staff being welcoming and helpful, as well as our hotel being kid-friendly. It's wonderful that you have noticed extended stay families and their children playing happily outside.At OYO, we strive to create an environment where our guests can enjoy their stay without any drama or craziness. We are glad to hear that you found our hotel to be different from others in Muskegon.Thank you once again for your feedback. If there is anything else we can assist you with or if you have any further questions, please feel free to reach out to us at [email protected]. Our team is always here to help!Best regards,Team OYO

      Jon Taylor on Google

      image Toilet seat broken, burned out lights security lock for door broken no coffee snack machine broken held my cc deposit for 2 days...

      Business Response on Google Oct 12th, 2023
      Hi Jon Taylor,Thank you for bringing these concerns to our attention. We apologize for the inconveniences you experienced during your stay. At Team OYO, we strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for falling short in this regard. Rest assured, we have notified our team about the broken toilet seat, burned out lights, broken security lock, and malfunctioning coffee snack machine in your room. They are working diligently to rectify these issues promptly.Regarding the hold on your credit card deposit, we understand your frustration. We would like to assure you that this is a standard practice to cover any incidental charges that may arise during your stay. However, we apologize if the process took longer than expected and inconvenienced you. Please feel free to reach out to our dedicated guest support team at [email protected] for any further assistance or if you have any additional concerns. We sincerely hope to have the opportunity to serve you better in the future and provide you with a seamless experience.Warm regards,Team OYO

      Elaine Fayton on Google

      image Worst hotel I have ever stayed at. I guess Muskegon doesnt have a health department. They should be shut down. Their pictures on line are a complete lie.
      Rooms: Horrible! No coffee pot, No hair dryer, No clock, No closet. No wash cloths. The towels that were there were badly stained. Only one lamp in the room so it was very dark. Asked for another lamp and a hanging rack for clothes. It was never brought. Disgusting interior and exterior.
      Safety: It felt very unsafe.

      Business Response on Google Oct 12th, 2023
      Hi Elaine Fayton,Team OYO here. We're sorry to hear about your disappointing experience at our hotel in Muskegon. We pride ourselves on providing comfortable stays, and it's always disheartening to learn that we've fallen short of meeting your expectations.We would love to better understand the issues you faced during your stay. In order to assist you further and address your concerns, please email our guest support team at [email protected]. They will be more than happy to assist you and gather more details about your specific experience.Please know that we take feedback from our guests very seriously, and we will be looking into the matter to ensure that it doesn't happen again. We appreciate your feedback and will strive to improve in the areas mentioned.Once again, we apologize for the inconvenience caused and look forward to hearing from you soon.Best regards,Team OYO

      Eddrick Brown on Google

      image Ive had nothing but great experiences especially with having to stay here long term. Jerry at the front desk always makes everything easy and understanding every time.

      Business Response on Google Sep 22nd, 2023
      Hi Eddrick Brown,Thank you for sharing your positive feedback! We are thrilled to hear that you've had nothing but great experiences during your long-term stay with us. Our team, especially Jerry at the front desk, takes pride in providing excellent service and ensuring your stay is comfortable and hassle-free. We appreciate your kind words and will definitely share your appreciation with Jerry.Should you require any further assistance, please feel free to reach out to us at [email protected]. Our team is always here to assist you.Warm regards,Team OYO
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      Overall Rating

      Overall Rating
      ( 198 Reviews )
      42
      14
      21
      23
      98

      Write a Review

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