Feldman Chevy of Lansing Service Center

I purchased a car on a Saturday with the agreement that all of the light scratches would be buffed out and the scratches needing paint would be fixed. It would have new wheels on it I ordered and be detailed inside and out. 2 1/2 weeks later the car was delivered to me. It was not detailed inside or out. Only the one paint scratch was fixed. All the other light scratches were still there. This is after many conversations over a two week period of me repeatedly asking if they were being taken care of and if the car would be detailed. I was assured over and over that that it was being done. It was initially delivered to the wrong place and the extra key fob was not brought with the car. If obviously it is important enough to a customer that they repeatedly asked you something and you kept promising that it's being done and then you don't do any of it as promised..welll that warrants a bad review. It was a horrible experience and I would never recommend them.
Mar 13th, 2024

Feb 4th, 2024

I brought my Blazer in for a small repair in body shop and a paint touch up. Eddie Sanchez was waiting for me. He rocks! I barely got my laptop open to check emails, and he was back in the office with my vehicle repaired. He washed it after the repair but before the door paint touch up so it would be clean but not smear. This dealership is always easy to work with and the service is consistently exceptional.
Dec 21st, 2023

Dec 6th, 2023

Great dealership!!
May 13th, 2023