Porter Hills Village

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
3.6 - (45 reviews)
24
4
2
3
12
Read Our 45 Reviews

Chamber Rating

Verified Member
3.6 - (45 reviews)
24
4
2
3
12
  • Peggy Greene

    it's astounding how little the elderly are taken into account when Brio/Porter Hills makes decisions. They remodel. Do they choose colors that are calming or uplifting for the elderly? No. Do they pick colors that are easy to detect if you have vision issues, like so many of the elderly do? No. Do they buy the cheapest food ingredients and serve mediocre cafeteria style food? Yes. Do they offer continuance of care? Sort of. They used to offer 4 levels of care: independent, enhanced, and assisted, and nursing. They are getting rid of enhanced. That was independent care with ancillary support add-ons for quality of life. Now that enhanced care is going away.... Residents who used enhanced care are forced to either go down in care to independent living, or going up in care to assisted (which btw, gets them a shoebox room 1/3 the size of their independent rooms) and it's only $10k/mo! Despicable.
    Mar 23rd, 2024

  • Kristie Hardy


    Mar 12th, 2024

  • Charlotte Chambers


    Dec 11th, 2023

  • Charesse Doxie

    Warm and very Welcoming Community The Elders are always helpful and share good stories
    Oct 24th, 2023

  • Bill Newhof

    Great place and staff
    Oct 24th, 2023

Read Our 45 Reviews

About
Porter Hills Village

Porter Hills Village is located at 3600 Fulton St E in Grand Rapids, Michigan 49546. Porter Hills Village can be contacted via phone at 616-949-4971 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Porter Hills Village?

A The phone number for Porter Hills Village is: 616-949-4971.


Q Where is Porter Hills Village located?

A Porter Hills Village is located at 3600 Fulton St E, Grand Rapids, MI 49546


Q What is the internet address for Porter Hills Village?

A The website (URL) for Porter Hills Village is: https://porterhillsvillage.mybrio.org/


Q How big is Porter Hills Village?

A Porter Hills Village employs approximately 20+ people.


Q What days are Porter Hills Village open?

A Porter Hills Village is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed


Q How is Porter Hills Village rated?

A Porter Hills Village has a 3.6 Star Rating from 45 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Ratings and Reviews
Porter Hills Village

Overall Rating

Overall Rating
( 45 Reviews )
24
4
2
3
12
Write a Review

Peggy Greene on Google

image it's astounding how little the elderly are taken into account when Brio/Porter Hills makes decisions.
They remodel. Do they choose colors that are calming or uplifting for the elderly? No. Do they pick colors that are easy to detect if you have vision issues, like so many of the elderly do? No.
Do they buy the cheapest food ingredients and serve mediocre cafeteria style food? Yes.
Do they offer continuance of care? Sort of. They used to offer 4 levels of care: independent, enhanced, and assisted, and nursing. They are getting rid of enhanced. That was independent care with ancillary support add-ons for quality of life.
Now that enhanced care is going away.... Residents who used enhanced care are forced to either go down in care to independent living, or going up in care to assisted (which btw, gets them a shoebox room 1/3 the size of their independent rooms) and it's only $10k/mo!
Despicable.

Business Response on Google Mar 26th, 2024
Hello Peggy, thank you for sharing this feedback. We pride ourselves on providing high-quality, diverse services to meet the needs of many local older adults and understand that changes in our service model can be difficult to understand. We take this feedback very seriously and hope you will take the time to discuss your concerns directly with the Executive Director at [email protected]. Thank you again for your time.

Kristie Hardy on Google

image

Business Response on Google Mar 17th, 2024
We appreciate your 5-star rating, Kristie. Thank you for choosing Porter Hills Village.

Charlotte Chambers on Google

image

Business Response on Google Jan 7th, 2024
Charlotte, thank you for taking the time to review! We are glad you've had a positive experience!

Charesse Doxie on Google

image Warm and very Welcoming Community The Elders are always helpful and share good stories

Business Response on Google Oct 15th, 2023
Thank you, Charesse, for your positive review! We love our residents and elders and appreciate their wisdom so much. Thank you for your kind words.

Bill Newhof on Google

image Great place and staff

Business Response on Google Oct 22nd, 2023
Hi Bill, thank you so much for your positive review!

Load More Reviews

Overall Rating

Overall Rating
( 45 Reviews )
24
4
2
3
12

Write a Review

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