Helen DeVos Children's Hospital Pediatric Orthopedics

Everyone was kind, that wasn't the issue. My issue was that we spend 10 min in an appointment to confirm what the urgent care told us. He didn't get x-rays or anything special and the cost was over $1000.... that is insane!
Nov 12th, 2023

Have been here a lot in the last 15 years with my kids.great staff and the nurses are the best I have ever encountered
Aug 22nd, 2023

Not Impressed. The staff was kind and friendly, from the registration, tech and nurse but I felt like the appt was brushed off as insignificant by the provider. The event is significant for us, and significant for my highly active son. There was very little education performed at the appointment, the idea of how long the injury would take to heal was unspecified. There was no demonstration of the proper exercises to do to help rehab this as well. The only reason I know what I know coming away from the appointment is because I felt like I interrogated the provider to give me information. The practice should realize that people are waiting for these appointments, sometimes almost week out from a significant injury after a trip to the ED, families are taking a day off work to take their children to appointments, going through the rigmarole of a parking garage and navigating to a unfamiliar office, all while nursing a childs injury at home. Parents dont want a 5 minute appointment. I do not feel that there was much compassion from the provider. However, that is not the number one importance for me, it just felt like a five minute doctor appointment for something routine for the provider that we got very little out of. I dont want to return to be 100 percent honest, I feel is was a waste of my effort and time to use this practice. I expected more and better for a hospital that specializes in children. I do not feel he went untreated, best way I can sum it up is that Im not impressed.
Sep 21st, 2022

We have always felt top of the priority list from the second we get off the elevator to the time we walk back out. Everyone is so kind, quick and knowledgeable. I always know going to Devos orthopedics that we are seeing the best people who begin to feel like family. They always help as if it were their own child. I cant recommend enough.
Sep 21st, 2021

The fact that you would even consider or allow a mother of 2 to leave her 7 year old child alone, locked in a vehicle, in a parking ramp in downtown GR is HORRIFIC. Your COVID policies are out of date. You are so lucky nothing happened and that it took being extremely upset to allow the child back in. We would have sued for every single cent your company is worth.
Aug 3rd, 2020