Spectrum Health Medical Group Family, Internal & Pediatric Medicine

Linda Hetherington _{on Google}

Aug 10th, 2021

I love the providers here but communication is a joke.
It took several tries to stop an incorrect phone number from getting appointment reminders. Thank goodness it was a family member because um... hello HIPAA. (Also not the first time I've had this issue with Spectrum).
Today was just about the last straw. I had already received reminders about an appointment tomorrow, then got a text today saying it was cancelled and that I needed to reschedule. Turns out the doctor has been out all week; they just didn't tell me until Wednesday. To top it off, while I was on the phone rescheduling, I got another call and text asking me to confirm the appointment they had just cancelled.
Again, great doctors and nurses; I just wish Spectrum's systems were more functional.

Mark Rosenberger _{on Google}

Apr 20th, 2021

In & out quickly ...

Asharie Anderson _{on Google}

Mar 14th, 2021

Dr McCarthy IS SO WONDERFUL I JUST LOVE HER shes not only my Dr but shes my children Dr as well

አዜብ አዜብ _{on Google}

Sep 12th, 2020

Dr. McCarthy is a wonderful person and Doctor. She cares for her patients well being.