Hyatt Place Grand Rapids/Downtown

( 391 Reviews )

140 Ottawa Ave NW
Grand Rapids, MI 49503
616-984-1200

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Chamber Rating

4.2 - (391 reviews)

229

Read Our 391 Reviews

Chamber Rating

4.2 - (391 reviews)

229

› ‹

Rosie Richardson
Women's Expo and cheerleader competition
Apr 11th, 2024
Aaron Wendt
Staff was awesome and very helpful! Great stay! Close to everything as well. Food & drinks: Great breakfast and BAR!
Apr 2nd, 2024
Fox Liam
This was not very good. The room smelled like sweaty gym bag, and it was full capacity so I couldn't get a different room! Breakfast was ok though.
Mar 11th, 2024
Bryce Hansen

Mar 10th, 2024
Alan Harlow
Absolute perfection! Beautiful, modern downtown hotel in the heart of Grand Rapids. Too bad every hotel experience can't be as enjoyable and pleasant as my one night stay in this excellent Hyatt Place Hotel. To begin with, the hotel staff associates are absolutely fantastic! It is so very rare to find such a genuine, caring people whom truly care about your guest experience. The hotel facility itself is gorgeous. Located in downtown Grand Rapids offering a superb, convenient accessible location for numerous events, entertainment, shopping and dining options. The hotel itself is approximately 5 years old, but still looks and feels brand new. The lobby, registration desk, convenience market, breakfast room area, restaurant and bar are located on the second floor, adjacent the parking garage. This common area offers lots of conversation space in an open, modern atmosphere. The most amazing feature in this area is the exquisite floor to ceiling windows! Visiting this area makes you feel as if you're truly a part of the city, not just simply visiting. The awesome, amazing large floor to ceiling windows continue to the guestrooms. I was lucky to be assigned a corner room, which included additional windows!! My guestroom was spacious and bright. Very modern decor and comfortable features. My guestroom included a very comfortable queen size bed, cozy sofa lounge seating, work desk, large flat screen TV, mini refrigerator and really cool electronic controlled window blinds and shades (no old fashioned curtains to deal with!!). My stay was a short one night, so I didn't explore the surrounding neighborhood. However, the neighborhood appeared safe and interesting. I hope to return and do more neighborhood exploration. Due to the colder weather and short duration of my visit, I chose to grab dinner at the hotel. Excellent choice! The service was efficient and excellent! The Chef prepared an amazing, delicious hamburger and fries for me. Served hot and fresh, I really enjoyed my dinner and really appreciated the amazing, personalized service! The Hyatt Place is an awesome, immaculate and friendly hotel! If you require accommodations in downtown Grand Rapids, I highly and strongly recommend this excellent hotel.
Apr 4th, 2024

Read Our 391 Reviews

About
^{Hyatt Place Grand Rapids/Downtown}

Hyatt Place Grand Rapids/Downtown is located at 140 Ottawa Ave NW in Grand Rapids, Michigan 49503. Hyatt Place Grand Rapids/Downtown can be contacted via phone at 616-984-1200 for pricing, hours and directions.

Contact Info

616-984-1200

Questions & Answers

Q What is the phone number for Hyatt Place Grand Rapids/Downtown?

A The phone number for Hyatt Place Grand Rapids/Downtown is: 616-984-1200.

Q Where is Hyatt Place Grand Rapids/Downtown located?

A Hyatt Place Grand Rapids/Downtown is located at 140 Ottawa Ave NW, Grand Rapids, MI 49503

Q What is the internet address for Hyatt Place Grand Rapids/Downtown?

A The website (URL) for Hyatt Place Grand Rapids/Downtown is: https://www.hyatt.com/en-US/hotel/michigan/hyatt-place-grand-rapids-downtown/grrzd/?src=corp_lclb_gmb_seo_grrzd

Q How is Hyatt Place Grand Rapids/Downtown rated?

A Hyatt Place Grand Rapids/Downtown has a 4.2 Star Rating from 391 reviewers.

Ratings and Reviews
^{Hyatt Place Grand Rapids/Downtown}

Overall Rating

( 391 Reviews )

229

Write a Review

Rosie Richardson _{on Google}

Apr 11th, 2024

Women's Expo and cheerleader competition

Aaron Wendt _{on Google}

Apr 2nd, 2024

Staff was awesome and very helpful! Great stay! Close to everything as well.
Food & drinks: Great breakfast and BAR!

Business Response_{on Google} ^{Apr 1st, 2024}

Dear Aaron Wendt,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a great stay and that our staff exceeded your expectations with their helpfulness and friendliness. We take pride in our prime location and are delighted that it provided you with convenient access to everything you needed during your time with us. Should your travels bring you back to the area, we would be honored to welcome you again for another fantastic stay.Warm regards,MacKenzieFront Desk SupervisorHyatt Place Grand Rapids

Fox Liam _{on Google}

Mar 11th, 2024

This was not very good. The room smelled like sweaty gym bag, and it was full capacity so I couldn't get a different room! Breakfast was ok though.

Business Response_{on Google} ^{Mar 11th, 2024}

Dear Fox Liam,

Bryce Hansen _{on Google}

Mar 10th, 2024

Business Response_{on Google} ^{Mar 19th, 2024}

Dear Bryce,Thank you for taking the time to leave us feedback. We appreciate your rating and are glad to hear you enjoyed your stay. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon for an even better experience.Best regards,MacKenzie ArmstrongFront Desk SupervisorHyatt Place

Alan Harlow _{on Google}

Apr 4th, 2024

Absolute perfection! Beautiful, modern downtown hotel in the heart of Grand Rapids. Too bad every hotel experience can't be as enjoyable and pleasant as my one night stay in this excellent Hyatt Place Hotel. To begin with, the hotel staff associates are absolutely fantastic! It is so very rare to find such a genuine, caring people whom truly care about your guest experience. The hotel facility itself is gorgeous. Located in downtown Grand Rapids offering a superb, convenient accessible location for numerous events, entertainment, shopping and dining options. The hotel itself is approximately 5 years old, but still looks and feels brand new. The lobby, registration desk, convenience market, breakfast room area, restaurant and bar are located on the second floor, adjacent the parking garage. This common area offers lots of conversation space in an open, modern atmosphere. The most amazing feature in this area is the exquisite floor to ceiling windows! Visiting this area makes you feel as if you're truly a part of the city, not just simply visiting. The awesome, amazing large floor to ceiling windows continue to the guestrooms. I was lucky to be assigned a corner room, which included additional windows!! My guestroom was spacious and bright. Very modern decor and comfortable features. My guestroom included a very comfortable queen size bed, cozy sofa lounge seating, work desk, large flat screen TV, mini refrigerator and really cool electronic controlled window blinds and shades (no old fashioned curtains to deal with!!). My stay was a short one night, so I didn't explore the surrounding neighborhood. However, the neighborhood appeared safe and interesting. I hope to return and do more neighborhood exploration. Due to the colder weather and short duration of my visit, I chose to grab dinner at the hotel. Excellent choice! The service was efficient and excellent! The Chef prepared an amazing, delicious hamburger and fries for me. Served hot and fresh, I really enjoyed my dinner and really appreciated the amazing, personalized service! The Hyatt Place is an awesome, immaculate and friendly hotel! If you require accommodations in downtown Grand Rapids, I highly and strongly recommend this excellent hotel.

Business Response_{on Google} ^{Apr 1st, 2024}

Dear Alan Harlow,Thank you immensely for sharing such a glowing review of your recent stay at Hyatt Place Hotel in downtown Grand Rapids. Your kind words are not only deeply appreciated but also serve as a testament to the hard work and dedication of our entire team.We are thrilled to hear that your experience with us was nothing short of perfection. Delivering exceptional service and creating memorable experiences for our guests are at the core of what we do, and it brings us immense joy to know that we succeeded in exceeding your expectations.Your compliments regarding our staff's genuine care and professionalism are truly heartwarming. We take immense pride in our team members, and it is wonderful to hear that their efforts made your stay enjoyable and pleasant.It is also delightful to learn that you found our hotel facilities to be both gorgeous and modern. Our prime downtown location offers unparalleled convenience, allowing our guests to easily access the vibrant entertainment, shopping, and dining options that Grand Rapids has to offer.We are thrilled that you appreciated the design elements of our hotel, including the stunning floor-to-ceiling windows that provide a captivating view of the city. Your satisfaction with the comfort and amenities of your guestroom, as well as the personalized service you received during your dining experience, is truly gratifying to hear.Once again, thank you for your heartfelt recommendation of Hyatt Place Hotel. We are truly honored to have had the opportunity to host you, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay. Should your travels bring you to Grand Rapids in the future, please do not hesitate to reach out to us. Until then, safe travels!Warm regards,MacKenzieFront Desk SupervisorHyatt Place Hotel, Grand Rapids

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Overall Rating

( 391 Reviews )

229