Grand Rapids, MI Consumer Electronics

DON"T HIRE! I retained Signature Investigations Group to do an investigation for me and they promised to do it within a week. Instead they completely dropped the ball! ... more

Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because ... more

Great communication and service from start to finish!

John from Grand Rapids, the Northland Drive store, was tremendous. He was knowledgeable, extremely helpful and had answers for every question. Definitely recommend going ... more

Marcos the new store manager helped me save money on my bill and showed me every option of deals that Verizon had to offer ! Definitely will recommend to everyone I know!

Brad was an amazing rep!! Even tho there was a very difficult and rude customer in front of us, he maintained his upbeat attitude the whole time!! Great job Brad!!

About a month ago my fiance and I came into the T-Mobile location on Alpine we were greeted by Amad. He was with another client but very respectfully made it known he see ... more

Love Metro PCS great customer service always willing to help

Good help

Extremely helpful and friendly service!

This place is a dumb, the staff is worthless... Drive to another one

Came in traded my phone for one of theirs, phone don't work, tech said I need a new phone, but have to pay insurance fee, phone hasn't stayed working since I got it canno ... more

Have a difficult time handing people receipts.

5g home internet was slow. When I tried to return device to store, they would not accept it. When I dropped it at ups with original box as instructed, I had to pay for ad ... more

I really appreciate the service provided by Allen,Joe and Kaleb for the last few days. These people were so polite and friendly. Thank you so much!

Thank you so very much Sam for all your awesome help!!! I cant believe all you did for me getting my new phone set up And you explaining with so much patience with me wi ... more

This location is permanently closed. And no matter how many times I inform Google and maps it still shows as open.

Not open during posted hours

Absolutely fantastic expirience, Madison was very helpful, knowledgeable, and personable. It was a pleasure working with her during our transaction and activation. She an ... more

My wife got a new phone last night and after the store manager spent a good deal of time putting the apps and pictures and what ever other stuff on the new phone. We real ... more

No help at all. Unfriendly staff. Went in recently for help with my account and to upgrade my phone. I was told they absolutely could not help me. And that I would have t ... more

Perfectamente

The lady Jade helped me save and has helped me with questions over the last few months.

Tonight Laura was amazing. She fixed all our issues effectively and completely. Plus she was a great rep to work with.

Allem did wonderful

Thank you Sean for your helping me with my new phone.

Daniel treated us like family. Thanks for the excellent service..

Bobby was a Great help. We highly recommend him!

Gorge is awesome. I had a problem w my phone and I handed to him and he knew exactly what was wrong. He was ready and willing to help. I love going into these stores. Eve ... more

Very good service I like to come in here the know what they doing store nice and clean 👍🏼👍🏼

Took care of an issue that we could not solve ourselves even with all the advice, tips and tutorials on the web. Trust the true experts...always!

Frustrating to show up at 20 to 7 and find the lights off and door locked. Maybe the guy behind the desk didn't feel like working till close? If that's standard procedure ... more

AP was super helpful. We saw the interaction between him and the customer before us, too. He was professional, friendly, and patient with all of us!

Very friendly and helpful employee.

I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the t ... more

The in store service is a large reason why I stay with At&t. Walk in with a problem and 10 minutes later it was solved.

Tyler was very helpful. He is extremely knowledgeable about all the various plans. He was polite and reassuring. If could, I would give him 10 gold Stars!

Joey is the best employee ATT has to offer. Thank you so much

Terrible

This store is always packed but they have really cool stuff

Representative explained all my questions. Very helpful.

Clean and plenty of friendly staff

Got me in and out quickly with all the accessories I needed. Line was short and someone helped me as soon as they were available. They had the case and screen protectors ... more

Broken chair and kept hitting on my mom

Amazingly curated selection and wonderful vibe. Don't miss it.

Purchased an LG TV recommended from Rio. I want to thank Rio for answering all my questions and pointing me in the right direction. The TV we picked, checked all the boxe ... more

Too nosy and they monitor, beautiful commercial only it's lies. Slow and inconsistent service. When a company is good I will respond and if you suck I respond.

You wont regret sending your love ones 11/10 would recommend!!!!

Stopped due to slowness and irregularity of phone. They fixed the problem and also took time to show me how to prevent it in the future.