MacLeod Insurance Agency

Very helpful!
Apr 1st, 2024

Agent Kyle VanDyke of the family owned MacLeod Agency in Grand Haven is knowledgeable, compassionate and kind. He went above and beyond to help my disabled parents who were recently taken advantage of by a random, unethical agent. (They were cold-called, stripped of their Priority Health Medicaid plan of 11 years, and switched to WellCare without their consent.). My parents were very upset and confused when they were notified by mail that their insurance had been cancelled. I immediately reached out to the MacLeod Agency who has helped them with their insurance needs for over a decade, asking for help getting Priority reinstated. Kyle invited us to meet in his office where he used his knowledge and status as an agent to call Medicaid on their behalf as well as the two providers involved, to figure out how this could happen. He was persistent in following up with each of them over the next 7-8 days until an agreement was reached to reinstate their preferred insurance, and a formal complaint filed against the unethical agent. Kyle stayed in close contact with us and even offered to meet my parents at their home to make the final call to Medicaid when they were unable to get to his office. We are thankful and blessed to know the good people at MacLeod Insurance Agency.
Mar 4th, 2024

Nov 3rd, 2023

Friendly and knowledgeable multi-generational family-owned business. 10/10 would recommend.
Jan 10th, 2023

Dec 25th, 2022