Burton & Sons, Inc.
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32900 Manor Park
Garden City, MI 48135 - 734-427-7777
Hours
Chamber Rating
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Alyshia Marz
Came out and checked our pipes for blockage. We're very informative and helpful. Will use again.
Apr 6th, 2022 -
Laurie Johnson
I called them for a furnace problem and they could not help me so only left one star
Feb 4th, 2022 -
Joseph Cichon
This review is not about the quality of the actual service this company provides. I wasn't able to get that far. I called in earlier on behalf of my 87-year old grandfather (who lives across the street) so we could get a quote for a new furnace, AC, hot water tank, and a thermostat with larger numbers. My grandpa asked me to call around and get the quotes because his age and hearing loss are an issue. I was on hold for about 10 minutes (which is fine; I know it gets busy) and when the receptionist picked up, she wouldn't speak or work with me because I'm not the homeowner. I explained that my grandfather is elderly and asked me to call and she told me to just "put him on the phone". I've spent 25 years in sales and customer service. I understand that people have off days and whatnot. I'm far from what you would consider a "karen" in a situation like this. But come on, man! This seems like it should be a no-brainer. I work with elderly clientele. There are a lot of times they go without doing repairs and updates to their homes because they don't know who to call, they get confused when the person talks too low or too fast or in terms they aren't familiar with. What if the homeowner had dementia? What if they were completely deaf or blind? You wouldn't work with a caregiver or family member just because the person on the deed wouldn't get on the phone. I'm sure this company does good quality work. I called them because of a referral given to me by family; not because I googled "HVAC near me". I called with high hopes but this interaction really put a damper on my day. Services: Install AC, Heating system installation, Install thermostat
Aug 24th, 2022 -
Bart Patterson
Did a great job for me in a rental inspection.
Dec 27th, 2021 -
Scott Guajardo
They have always done quality work and have been fairly priced.
Aug 5th, 2021
Contact Info
- 734-427-7777
Questions & Answers
Q What is the phone number for Burton & Sons, Inc.?
A The phone number for Burton & Sons, Inc. is: 734-427-7777.
Q Where is Burton & Sons, Inc. located?
A Burton & Sons, Inc. is located at 32900 Manor Park, Garden City, MI 48135
Q What is the internet address for Burton & Sons, Inc.?
A The website (URL) for Burton & Sons, Inc. is: http://www.burtonandsons.com/
Q What days are Burton & Sons, Inc. open?
A Burton & Sons, Inc. is open:
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Q How is Burton & Sons, Inc. rated?
A Burton & Sons, Inc. has a 4.8 Star Rating from 296 reviewers.
Hours
Ratings and Reviews
Burton & Sons, Inc.
Overall Rating
Overall Rating
( 296 Reviews )Alyshia Marz on Google
Came out and checked our pipes for blockage. We're very informative and helpful. Will use again.
Laurie Johnson on Google
I called them for a furnace problem and they could not help me so only left one star
Joseph Cichon on Google
This review is not about the quality of the actual service this company provides. I wasn't able to get that far. I called in earlier on behalf of my 87-year old grandfather (who lives across the street) so we could get a quote for a new furnace, AC, hot water tank, and a thermostat with larger numbers. My grandpa asked me to call around and get the quotes because his age and hearing loss are an issue. I was on hold for about 10 minutes (which is fine; I know it gets busy) and when the receptionist picked up, she wouldn't speak or work with me because I'm not the homeowner. I explained that my grandfather is elderly and asked me to call and she told me to just "put him on the phone".
I've spent 25 years in sales and customer service. I understand that people have off days and whatnot. I'm far from what you would consider a "karen" in a situation like this. But come on, man! This seems like it should be a no-brainer. I work with elderly clientele. There are a lot of times they go without doing repairs and updates to their homes because they don't know who to call, they get confused when the person talks too low or too fast or in terms they aren't familiar with. What if the homeowner had dementia? What if they were completely deaf or blind? You wouldn't work with a caregiver or family member just because the person on the deed wouldn't get on the phone.
I'm sure this company does good quality work. I called them because of a referral given to me by family; not because I googled "HVAC near me". I called with high hopes but this interaction really put a damper on my day. Services: Install AC, Heating system installation, Install thermostat
Bart Patterson on Google
Did a great job for me in a rental inspection.
Scott Guajardo on Google
They have always done quality work and have been fairly priced.
Overall Rating
Overall Rating
( 296 Reviews )Write a Review
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