SVS Vision Optical Centers

michael smith _{on Google}

Apr 11th, 2024

I want to thank Ms Jackie she went out of her way to fix a situation for me she actually saved a customer in me I was ready to give a bad review and never come back

Micaela Charles _{on Google}

Apr 4th, 2024

Great experience

Brandon Banks _{on Google}

Mar 21st, 2024

I love going to this specific SVS!!! They so helpful

JESSII _{on Google}

Mar 31st, 2024

I was just totally rubbed the wrong way coming to this facility. I usually use americas best but they dont have a contract with my insurance so I went to svs thinking it would be a similar experience. The receptionist on duty was nice and I was seen fairly quickly. The optometrist assistant was also very friendly. I didnt particularly care for the OD but whatever. When it came time for paying for contacts I was told there was a 70 dollar fitting fee and I was utterly confused because my insurance plan has low deductibles and copays and the covers first 200 dollars and I knew that because I just did enrollment. So I ended up paying for it because I had no other options. I left but called my insurance immediately in the car and they said you should only have to pay $5 copay. Come to find out I had a secondary plan and they pulled the wrong one. So they refunded me my money and I was squared away. So then I go to purchase my glasses from an internet vendor because buying glasses from the actual doctor is not what I do since their glasses are ugly and overpriced. Ive been buying my glasses from zenni and zeelol for 5 years and receive compliments all the time. I noticed that the P/D was missing from the prescription. When i returned to the office to pick up my contacts I advised the receptionist that my P/D was missing and I needed it to purchase glasses another receptionist that was older advised her that it was missing because they only measure if youre purchasing glasses.
Heres my thing if youre billing my insurance for a contact and eyewear exam I should be able to get my full perception without all this hassle! That seems almost like fraud. Like I said before Ive done this numerous times without incident but coming here things are done differently so I wont be coming back because I dont like the shady practices.