Benjamin Franklin Plumbing

Jan 4th, 2023

They showed up at my door steps couldnt fix the issue wanted to replace all the pipes for a clogged pipe Couldnt snake the pipe after two hours I had to negotiate with him to charge me $175 A day after I got another company to get me an estimate to change the pipes he laughed and in 30 minutes they snakes the pipe and that was it Services: Drain cleaning, Pool plumbing repair
Dec 20th, 2022

Services: Water heater installation, Plumbing pipe repair, Sewer repair, Shower repair
Nov 26th, 2022

Did a great job with my water heater inspection and plumbing. Friendly and explained everything about my plumbing. Thank you
Oct 16th, 2022

I thought I was contacting a professional business with high standards, however each step after I agreed to the quote was frustrating to say the least. I had to call and schedule myself for every appointment. I was sent a team of young unsupervised technicians who completed messy unprofessional looking work (we had another tech from their company come out the next day as we still weren't draining properly and he was shocked to find out that was work completed by his team and not our own attempt to replace our pipes), I was then told "sorry it looks like that but it's functional". Unacceptable, this is my HOME I have to look at this work for the rest of my days. I then had to again schedule myself for the job to be completed (half the team had a case of the Holiday Blues and called into work on our initial appointment), they were going to send the same young man I just complained about to complete the work. I am still unsatisfied with the work completed considering the costs so I will conclude with this; call your local plumbing company, someone who will be appreciative of your business and do everything to guarantee a positive experience with them.
Jun 25th, 2023