Edwards Heating & Cooling

Technicians steal from the company and the customer. We were quoted $69 for a diagnosis. The technician Scott arrived and tried to strong-arm an extra $125 to diagnose the issue. Called the company, and they confirmed the fee is and was only $69. He drove off without doing anything, and they are still trying to get us to pay them for coming out despite doing absolutely nothing for us. Worst customer service I've ever experienced.
Mar 22nd, 2024

had kyle replace a sump pump
Jul 12th, 2023

I was told someone would be out, no one came or called, I called them and just hung up on me!! Not good for business, will never call these people again for services, rude and unprofessional
Nov 26th, 2022

Scott Hall did a great job quickly identifying and correcting the problem. Service: Plumbing leak detection
Nov 25th, 2021

Worst excuse for customer service !! Give a 6 hour window for arrival and still don't arrive. When called to ask about arrival time the answer service they clearly use was useless and very unhelpful. My request was for help for another local business. In these times we need our local businesses to support each other and help each other in any way we can. Clearly this lot don't think that way. Take my advise and don't use them.
Jun 7th, 2021