Campau Lake Heaven near Grand Rapids and Lake Michigan

Chamber Rating

4.1 - (51 reviews)
34
4
5
2
6
Read Our 51 Reviews

Chamber Rating

4.1 - (51 reviews)
34
4
5
2
6
  • Nicholas Visser

    I stayed at this place in Nov 2021, and it's perfect for very large groups, with many rooms to choose from and several hang out spaces. The massive hot tub was fantastic, and definitely a highlight of the place. The host was responsive and helpful. Some of the areas had a few safety issues, such as electrical wiring in the tiki bar, which I hope have since been fixed. Overall, it was perfect for what we needed, a large space for a group of friends celebrating.
    Dec 21st, 2023

  • Sara Kuipers

    What a great place to gather all your friends with room for everyone and plenty to do! Love the hot tub!
    Dec 15th, 2023

  • Eric DUDE Mowrey


    Sep 6th, 2023

  • Andrew Martin


    Jul 7th, 2023

  • Anna

    My family of 16 adults (2 of which were pregnant) and 9 children were excited to enjoy a relaxing lake house vacation. Our check in time was 4 PM. It was 5 PM and we have yet to receive the access code for the front door. We contact the homeowner multiple times, but he was unresponsive. Upon arrival, the front door was locked. We walked around the house to find that the basement door was open. We let ourselves in. As we walked around the premises, it was clear that the home has not been cleaned. None of the beds were made, there were towels on the bathroom floors, and the garbage cans were full. Outside of the basic cleaning that you expect from a VRBO home, the interior and exterior looked like it hasnt been deep cleaned in months. My mother-in-law ended up spending most of her vacation cleaning the common areas and doing laundry. We tried to look past the cleanliness of the home, but quickly noticed that the house is not safe for children. The deck railings are shaky and the deck stairs are crooked. The gate at the top of the stairs leading down to the water was broken. The stairs from the main level deck going upstairs were blocked off and that part of the deck did not look up to code. The house had 3 docks on the lake and all of them were shaky, uneven, and in multiple pieces. One dock had loose boards that if stepped on incorrectly could cause major injury. We often found ourselves having to jump from one dock to the other or climbing up/down to get from one end to another. Most of the kayak paddles were broken and each broken edge was jagged and sharp. The sand in the water right by the shore was similar to that of quick sand and you would start to sink if you went in more than 3 feet deep. There are old fishing poles sitting out with hooks hanging loose that the kids were trying to grab. Both in the main kitchen and in a box sitting under the main floor deck stairs had easily accessible knives. There was wire sticking out of the back of the couch on the main floor that the kids would run into. The spot where the carpet meets the hardwood in the main living area had nails sticking out. Apart from the dirty and unsafe home, we were met with other miscellaneous frustrations. The house had 2 hot tubs. One hot tub was broken and the other one was fixed halfway through our vacation. The listing of the house features pictures of a beautiful pool and if you do not read through the ad several times you might be tricked into thinking that pool was a part of the property. The water on the side of the house was off and there was no hose to use to rinse off after playing in the sand. One of the row boats had a hole in it and was unable to be used. As the kayak paddles were broken we had to kayak with a singular broken paddle. An employee was at the house almost every day without notice using the washing machine in the garage. He would randomly appear in or around the house oblivious to all of the problems discussed in this review. Near the end of the week, the homeowner had the nerve to ask for more money towards a cleaning fee. That was the final straw. We do not recommend this VRBO home to anybody. The state of the home matches bad reviews from several years ago. It is unfortunate that people are spending their hard earned money on a place like this filled with false promises and poor management.
    Apr 8th, 2023

Read Our 51 Reviews

About
Campau Lake Heaven near Grand Rapids and Lake Michigan

Campau Lake Heaven near Grand Rapids and Lake Michigan is located at 8764 Garbow Dr SE in Alto, Michigan 49302. Campau Lake Heaven near Grand Rapids and Lake Michigan can be contacted via phone at 616-437-1687 for pricing, hours and directions.

Contact Info

  •   616-437-1687

Questions & Answers

Q What is the phone number for Campau Lake Heaven near Grand Rapids and Lake Michigan?

A The phone number for Campau Lake Heaven near Grand Rapids and Lake Michigan is: 616-437-1687.


Q Where is Campau Lake Heaven near Grand Rapids and Lake Michigan located?

A Campau Lake Heaven near Grand Rapids and Lake Michigan is located at 8764 Garbow Dr SE, Alto, MI 49302


Q What is the internet address for Campau Lake Heaven near Grand Rapids and Lake Michigan?

A The website (URL) for Campau Lake Heaven near Grand Rapids and Lake Michigan is: http://www.4rentus.org/


Q How is Campau Lake Heaven near Grand Rapids and Lake Michigan rated?

A Campau Lake Heaven near Grand Rapids and Lake Michigan has a 4.1 Star Rating from 51 reviewers.

Ratings and Reviews
Campau Lake Heaven near Grand Rapids and Lake Michigan

Overall Rating

Overall Rating
( 51 Reviews )
34
4
5
2
6
Write a Review

Nicholas Visser on Google

image I stayed at this place in Nov 2021, and it's perfect for very large groups, with many rooms to choose from and several hang out spaces. The massive hot tub was fantastic, and definitely a highlight of the place. The host was responsive and helpful. Some of the areas had a few safety issues, such as electrical wiring in the tiki bar, which I hope have since been fixed. Overall, it was perfect for what we needed, a large space for a group of friends celebrating.


Sara Kuipers on Google

image What a great place to gather all your friends with room for everyone and plenty to do! Love the hot tub!


Eric DUDE Mowrey on Google

image

Business Response on Google Nov 29th, 2023
No message how can we reply or even fix anything your not satisfied with??"Dude"??Google reviews need to fix the bogus review process you never rented from us it's not very authentic and should not be allowed on Google.Either way give us a call to let us know how we can fix what we don't see.Thanks Frank and 4rentus team.

Andrew Martin on Google

image

Business Response on Google Jul 1st, 2023
The ideal that somebody can give you a review and not even be a customer of yours so you cannot even look up to find out what they had a problem with and they do not state nothing about your business.Google really needs to step up the review process to allow business owners to get fairly reviewed besides just some competitor or friend of a competitor or some bogus review.How about that Andrew If you're really a person let us know what you have a problem with so we can either explain it fix it or update it or upgrade it because that's what we like to do make things the best that anybody could possibly dream up and that's what we have here for houses on a lake on a cul-de-sac with two hot tub swim pool spas, a swim pool kayaks canoes water floats and pontoon boats aside from campfires gas grills volleyball tetherball hammocks and game rooms with ping pong and pool tables and foosball.Wow that's a mouthful that I forget to add We have limousine service yacht service and boat rentals.Don't forget we offer repair services if your car happens to break down while you're on vacation at our house.So you name it we got it If you don't got it we'll get it and have it shipped to you while you're at our house We love to make everybody happy let us know what you're not happy about so we can try can't please everybody but we're aiming to please.4rentus team

Anna on Google

image My family of 16 adults (2 of which were pregnant) and 9 children were excited to enjoy a relaxing lake house vacation. Our check in time was 4 PM. It was 5 PM and we have yet to receive the access code for the front door. We contact the homeowner multiple times, but he was unresponsive. Upon arrival, the front door was locked. We walked around the house to find that the basement door was open. We let ourselves in. As we walked around the premises, it was clear that the home has not been cleaned. None of the beds were made, there were towels on the bathroom floors, and the garbage cans were full. Outside of the basic cleaning that you expect from a VRBO home, the interior and exterior looked like it hasnt been deep cleaned in months. My mother-in-law ended up spending most of her vacation cleaning the common areas and doing laundry.
We tried to look past the cleanliness of the home, but quickly noticed that the house is not safe for children. The deck railings are shaky and the deck stairs are crooked. The gate at the top of the stairs leading down to the water was broken. The stairs from the main level deck going upstairs were blocked off and that part of the deck did not look up to code. The house had 3 docks on the lake and all of them were shaky, uneven, and in multiple pieces. One dock had loose boards that if stepped on incorrectly could cause major injury. We often found ourselves having to jump from one dock to the other or climbing up/down to get from one end to another. Most of the kayak paddles were broken and each broken edge was jagged and sharp. The sand in the water right by the shore was similar to that of quick sand and you would start to sink if you went in more than 3 feet deep. There are old fishing poles sitting out with hooks hanging loose that the kids were trying to grab. Both in the main kitchen and in a box sitting under the main floor deck stairs had easily accessible knives. There was wire sticking out of the back of the couch on the main floor that the kids would run into. The spot where the carpet meets the hardwood in the main living area had nails sticking out.
Apart from the dirty and unsafe home, we were met with other miscellaneous frustrations. The house had 2 hot tubs. One hot tub was broken and the other one was fixed halfway through our vacation. The listing of the house features pictures of a beautiful pool and if you do not read through the ad several times you might be tricked into thinking that pool was a part of the property. The water on the side of the house was off and there was no hose to use to rinse off after playing in the sand. One of the row boats had a hole in it and was unable to be used. As the kayak paddles were broken we had to kayak with a singular broken paddle. An employee was at the house almost every day without notice using the washing machine in the garage. He would randomly appear in or around the house oblivious to all of the problems discussed in this review.
Near the end of the week, the homeowner had the nerve to ask for more money towards a cleaning fee.
That was the final straw.
We do not recommend this VRBO home to anybody. The state of the home matches bad reviews from several years ago. It is unfortunate that people are spending their hard earned money on a place like this filled with false promises and poor management.

Business Response on Google Jun 22nd, 2022
This is a pretty inaccurate description of what happens when you rent this place.We have an automated bite that automatically sends you check in information through guesty services We have caretakers that are on site and on the premise that do access the garage to do laundry and they are there for anythings are concerns that you may have and we have a group text can be communicated to any of our crew up to four people watching this group text for any concerns you may have for all 4 of our propertys.If you communicate on the group text we have a caretaker and cleaners as well as some of the investors or owners.The fact is that the guests needed to bring extra guests which incurred an extra fee which did not sit well the extra fee for extra guests This is what we get, a upset customer that wants to make every little thing bigger than what it is because they want to not pay for the extra guest or the extra cleaning fee that is clearly stated on our reservation system.So if you are reading this and you plan to bring extra guest plan on paying for them We haven't open door policy that lets you bring all the way up to 56 people however each person must pay $25 per person per night and a one-time $20 premium fee.You're welcome to just let us know upon arrival what that is and then we will total it up and ask for the additional fun That is if you have extra guest if from what you have stated on your reservation.You see the reservation will actually total it up and if you put in less and then bring more we have an open door policy and will charge you for it just like any buffet just like any hotel it's all part of the transaction so feel free to bring extra guests.However if you want to come and complain about every little things to say this is a vacation rental and it's used by people that love to have fun and met and memories of the next trip you can't be in control of every little thing however we have a crew on staff to take care of anything that you could possibly imagine I did not hear any good comments about the free firewood the tiki Bar game room the ability to use the brand new floating dock that's there next to the extra dot it needs repair or the volleyball net or the campfires or the gas grills.When you're one of these people that don't want to pay for the extra people and find reasons to pick at something because you're upset about paying for extra guests.I don't think you'll find a place that can sleep as many people with all the amenities that we have and we have a great communication system with any of our crew to take care of any problems that you have if you not address those things when you get there please do not try to use them as a tool too get revenge for having to pay for your extra guest.We look forward to all large groups that can understand that you have to pay for extra people if you bring them and you are welcome to bring them.Thanks 4rentus team

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Overall Rating

Overall Rating
( 51 Reviews )
34
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6

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