Hertz Car Rental - Worcester - Park Avenue HLE

the worst place to rent a car, stay away from there, it's my third time and it was hard for me to learn my lesson. The first time I rented but the man who works there is super disrespectful and very unprofessional, the first time I thought he had a bad day and I let him go, the second and third time I couldn't get a vehicle with vehicles parked outside, always a problem with the reservation and a lot of absurd excuses. If he doesn't like you you won't get a vehicle. don't waste your time there
Mar 30th, 2024

Worst experience ever. I mase a reservation to find out they won't approve because my CREDIT CARD does NOT have a chip in it. This is by far the worst place to do business with, and they are very unprofessional.
Mar 20th, 2024

The employee by the name of Bill is extremely rude and abrupt. He talks to customers on speaker phone while others are in the office. When I picked up my car I asked him to show me where the gas lever was he showed me and then I asked him something else I asked him again where the gas lever was and he said I already told you.extremely poor customer service I have also contacted Mapfre and advised of this as this was a rental car due to an accident
Mar 19th, 2024

It took me 35 minutes on the phone to get a human being. That was even after dialing the local number. Terrible customer service. It's so hard to talk to a human being.
Feb 6th, 2024

How impressive it is that Avis car rental never hast told me they Don't have a car. Yet hertz has done it repeatedly, frequently this month alone. Thank you Avis car rental for always having cars for rent as a rental co. ... They should buy hertz , dispose the garbage, and put new management
Jan 4th, 2024