Regency Place
-
7000 Horseshoe Ln
Wilmington, MA 01887 - 978-300-8516
Hours
Chamber Rating
-
Kimmy Cat
Apr 8th, 2024 -
Adam Riddem
Terrible customer service. The employees need to be reprimanded or trained how to interact with the public.
Feb 28th, 2024 -
Dan Hall
Recently went on a tour of the place with Kyle, who did an outstanding job. He answered all our questions and was a fantastic guide. We are still shopping around, but if this place happens for us it will be in no small part because of Kyle.
Feb 16th, 2024 -
Alison
excellent service completed quickly
Jul 26th, 2023 -
Danielle Slegel
Dino was great! Always responsive and knew what he was doing. The harbor group mgmt staff was an absolute disaster. Heather and Rose had the absolute worst communication skills. Basically non existent. When they did get around to communicating it was rude and unprofessional. They constantly blamed each other for not doing their jobs. They never walked the property. They did nothing about the drug dealing that was going on. They refused to accept responsibility to clean the dog park on a semi regular basis. They promised a shade for the dog park and that never came. When they got tired of all the complaints from the responsible dog owners of dog poop not being picked up in the park, they felt their only solution was to lock the whole place up. Then when the immediate backlash of that solution they responded at first by saying that there were many more residents who approved of the choice. Then shortly after I was given that answer later that day there was an email where they changed their tune from park will be closed for several days to park will be closed while we sanitize. They never did anything about any of the in building smoking complaints. The a/c systems are connected. One of the neighbors live on the same floor as the drug dealers who chain smokes in their apartment. All of the apartments stunk on that floor as well as the hallway. The neighbor could not use her ac because it would bring in all the smoke smell and the place was unlivable. She and her daughter complained for over a year about the violation until she couldn't take it anymore and left early. Then she was charged $6000 by the staff. Lawyer got involved it was settled and the 2 weeks after that, almost a year after she had moved out, they tried to charge their another $2500. Oh and let's not forget to mention that in a different building a couple of neighbors had told me about a drug addict/psych patient who neighbors complained about for 10 months....the addict robbed the one neighbors and had a couple of addict friends illegally living in her apartment. The cops and ambulance were there on a regular basis having to take her away in an ambulance and then one day the neighbors in the building smelled a new smell. They complained for a week as the smell got worse. Heather and Rose did nothing about it. Finally someone checked.... It was not a happy ending for the girl. 0/10 would not recommend.
Aug 25th, 2023
Contact Info
- 978-300-8516
Questions & Answers
Q What is the phone number for Regency Place?
A The phone number for Regency Place is: 978-300-8516.
Q Where is Regency Place located?
A Regency Place is located at 7000 Horseshoe Ln, Wilmington, MA 01887
Q What is the internet address for Regency Place?
A The website (URL) for Regency Place is: https://www.hgliving.com/apartments/ma/wilmington/regency-place/?utm_source=gbp&utm_medium=organic&utm_knock=g
Q What days are Regency Place open?
A Regency Place is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Q How is Regency Place rated?
A Regency Place has a 4.1 Star Rating from 42 reviewers.
Hours
Ratings and Reviews
Regency Place
Overall Rating
Overall Rating
( 42 Reviews )Kimmy Cat on Google
Adam Riddem on Google
Terrible customer service. The employees need to be reprimanded or trained how to interact with the public.
Dan Hall on Google
Recently went on a tour of the place with Kyle, who did an outstanding job. He answered all our questions and was a fantastic guide. We are still shopping around, but if this place happens for us it will be in no small part because of Kyle.
Alison on Google
excellent service completed quickly
Danielle Slegel on Google
Dino was great! Always responsive and knew what he was doing. The harbor group mgmt staff was an absolute disaster. Heather and Rose had the absolute worst communication skills. Basically non existent. When they did get around to communicating it was rude and unprofessional. They constantly blamed each other for not doing their jobs. They never walked the property. They did nothing about the drug dealing that was going on. They refused to accept responsibility to clean the dog park on a semi regular basis. They promised a shade for the dog park and that never came. When they got tired of all the complaints from the responsible dog owners of dog poop not being picked up in the park, they felt their only solution was to lock the whole place up. Then when the immediate backlash of that solution they responded at first by saying that there were many more residents who approved of the choice. Then shortly after I was given that answer later that day there was an email where they changed their tune from park will be closed for several days to park will be closed while we sanitize. They never did anything about any of the in building smoking complaints. The a/c systems are connected. One of the neighbors live on the same floor as the drug dealers who chain smokes in their apartment. All of the apartments stunk on that floor as well as the hallway. The neighbor could not use her ac because it would bring in all the smoke smell and the place was unlivable. She and her daughter complained for over a year about the violation until she couldn't take it anymore and left early. Then she was charged $6000 by the staff. Lawyer got involved it was settled and the 2 weeks after that, almost a year after she had moved out, they tried to charge their another $2500. Oh and let's not forget to mention that in a different building a couple of neighbors had told me about a drug addict/psych patient who neighbors complained about for 10 months....the addict robbed the one neighbors and had a couple of addict friends illegally living in her apartment. The cops and ambulance were there on a regular basis having to take her away in an ambulance and then one day the neighbors in the building smelled a new smell. They complained for a week as the smell got worse. Heather and Rose did nothing about it. Finally someone checked.... It was not a happy ending for the girl.
0/10 would not recommend.
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
Apartment Complex Near Me in Wilmington, MA
eaves Wilmington and Wilmington West
Wilmington, MA 01887
978-253-5253 ( 184 Reviews )
Lume Luxury Apartments and Townhomes
Wilmington, MA 01887
978-289-4056 ( 13 Reviews )