Westfield, MA ATM

I rarely go inside but use the ATM machine instead, usually no issues but the last 6-7 times the machine takes forever to shoe the card's been loaded and the screens take ... more

It works.

Great place and especially great workers are very friendly.

Despite being close to I-90, the gas is usually one of the cheaper options in the area and there isn't usually a wait.

This credit union is highly recommended. Amazing staff, low rates, great offers, strong sense of community and support. Customer service is above and beyond. They are ... more

This is a convenient machine to count all your change, and convert it into cash!

This is a convenient machine to count all your change, and convert it into cash!

One of multiple shell stations listen on MAPS as open 34 hours that were closed at or before 10 pm. Such a disgrace, especially considering it almost left me stranded in ... more

Best experience changing banks to Westfield Bank

Awful management/customer service. Lets put it this way someone makes a mistake this branch wont own up to it.

Convenient location in downtown. Secure building structure. Only downside is the actual BOA bank that was next to it closed down.

Machine doesnt work. No one wants to fix it.

I work with Denise 99% of the time I've come into the bank surprisingly it seems as though she never stops working and is always there and kind each time I'm there, very ... more

Very expensive

Employees at the bank are usually very nice and helpful, had a couple rude phone calls. But the app never works, and I am always having issues with paying for items onlin ... more

Though I've only been here once (today being the first time), it was such a good impression for the FIRST time visiting. I brought my client here to cash her check. She i ... more

Broken

Horrible customer service. Karen is the person I was dealing with and instead of helping with a possible resolution, she continued to insist that their bank does things r ... more

Fast and easy