Chamber of Commerce

      Citizens

      ( 10 Reviews )

      Citizens
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      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
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      Chamber Rating

      Verified Member
      3.6 - (10 reviews)
      5
      2
      0
      0
      3
      Read Our 10 Reviews

      Chamber Rating

      Verified Member
      3.6 - (10 reviews)
      5
      2
      0
      0
      3
      › ‹
      • Kirk C

        This branch is EXTREMELY unhelpful. I have called 3 days in a row looking for q call back regarding the unjust and illegal towing of my vehicle. The contracted company here is shady at best. I am out over $200 to get possession of my vehicle that was towed from a municipal lot. Unacceptable. Citizens Bank is better than this, but this branch is an exception to my normal experience with them. Shameful and disrespectful.
        Mar 4th, 2024

      • Elivelton Araujo

        Don't make an account at this bank or put any money in, they keep calling towing to take residents' cars that park overnight
        Feb 17th, 2024

      • Wang Maomao

        This place is really nice good service
        Sep 12th, 2022

      • k b


        Feb 10th, 2021

      • M Rubin

        Awful experience with the ATM very aggressive and abrasive demeanor and approach by the branch manager. She must take more time to attempt in Retaining existing customer of17 YEARS vs this careless service. Watertown Street Branch has become UNresponsive and they do NOT pick up the telephones. It took nearly 2 weeks to recover money from ATM which captured the funds. Manager focus and priority was to Criticize certain facts that were relevant about the case vs making this a less stressful transition. Simply Avoid this Interrogation and invest Your Money elsewhere such as Leader bank where they take more pride in assisting you with a smile.
        Sep 20th, 2019

      Read Our 10 Reviews

      About
      Citizens

      At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

      Contact Info

      Questions & Answers

      Q What is the phone number for Citizens?

      A The phone number for Citizens is: (617) 551-6275.

      Q Where is Citizens located?

      A Citizens is located at 631 Mount Auburn St, Watertown, Massachusetts 02472

      Q What is the internet address for Citizens?

      A The website (URL) for Citizens is: https://locations.citizensbank.com/ma/watertown/631-mount-auburn-st.html

      Q How big is Citizens?

      A Citizens employs approximately 20+ people.

      Q What days are Citizens open?

      A Citizens is open:
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed

      Q How is Citizens rated?

      A Citizens has a 3.6 Star Rating from 10 reviewers.

      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed

      Ratings and Reviews
      Citizens

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      5
      2
      0
      0
      3
      Write a Review

      Kirk C on Google

      image This branch is EXTREMELY unhelpful. I have called 3 days in a row looking for q call back regarding the unjust and illegal towing of my vehicle. The contracted company here is shady at best. I am out over $200 to get possession of my vehicle that was towed from a municipal lot.
      Unacceptable.
      Citizens Bank is better than this, but this branch is an exception to my normal experience with them. Shameful and disrespectful.

      Elivelton Araujo on Google

      image Don't make an account at this bank or put any money in, they keep calling towing to take residents' cars that park overnight

      Wang Maomao on Google

      image This place is really nice good service

      k b on Google

      image

      M Rubin on Google

      image Awful experience with the ATM very aggressive and abrasive demeanor and approach by the branch manager. She must take more time to attempt in Retaining existing customer of17 YEARS vs this careless service. Watertown Street Branch has become UNresponsive and they do NOT pick up the telephones. It took nearly 2 weeks to recover money from ATM which captured the funds. Manager focus and priority was to Criticize certain facts that were relevant about the case vs making this a less stressful transition. Simply Avoid this Interrogation and invest Your Money elsewhere such as Leader bank where they take more pride in assisting you with a smile.

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      Overall Rating

      Overall Rating
      ( 10 Reviews )
      5
      2
      0
      0
      3

      Write a Review

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