Chase Bank

Kennedy saved unlocked my account after being locked out for weeks! Thank you!!!
Mar 22nd, 2024

Mar 14th, 2024

I went at 4:40pm to open an account. They said it would close in 10 minutes. This was very rude even though there was nobody waiting in there.
Nov 4th, 2023

Very inconsistent service at this location. Sometimes you are greeted and they are helpful and sometimes you get ignored
Sep 5th, 2023

The banker had no answers to most of my questions when I came to open my first account at chase as a 19 years old, his answer was the same "I don't know" and he never offered any other way of helping, like coming on saying I can look this up for you, I can speak to my supervisor and get back to you on it. I felt disappointed, I had high expectations from this branch. Edit: Came back a week later and met with a different banker and she was amazing! Went above and beyond! Best experience I had. I really hope that guy gets fired from my first meeting he made so many mistakes on my behalf and because of him I didn't get my first credit card approved.
Sep 1st, 2023