Springfield, MA Insurance Agency

Excellent customer service. The two ladies that work in the building are very kind and informative!

I have had nothing but positive experiences with Aurora Insurance Agency LLC. They offer great coverage options, competitive rates, and their claims process is seamless.

Our son was involved in an accident mid December. Acceptance assigned an adjuster and our auto repair sent all information. After this we were ghosted. No calls answered. ... more

Do it all insurance agency. David and his crew are some of the most knowledgeable in the insurance industry. Not just good premiums bit great service!

I be here for more10 year this one the best place for insurance the people are amazing incredible l do recommend this Selica insurance number one

The best place to find good service, coverage, pricing, and a local agent.

Just a horrible disorganized insuracne company . Our customers wait days to get thier RTA stamp so their new car can be registered. If you have Liberty Mutaul Insurance ... more

Thank you anne for giving me completely false information telling me I couldnt transfer my plates off of a car Im no longer insuring you were so helpful you should keep y ... more

Loved the food

My daughter has a degenerative jaw disorder and has been in pain so severe she has had to cut hours at work and go thru botox injections that are useless.Now she had to p ... more

Customer service was extremely rude she argued with me and then hung up on my face horrible customer service

If zero stars were possible that's what they would get. I'm an insurance agent simply trying to get a fax number to send a letter for their client. They open at 9am but n ... more

Worst customer service!!! All they want is your money!! All they do is argue with you and want you to do all the work. Get insurance somewhere else. Had issues with our c ... more

Trying to get information from this outfit is impossible. First they will deny all knowledge of anything and if you persist and provide all the details you will be placed ... more

Customer service department has no idea what they're doing, transferred around to 3 different departments multiple times and still never received a resolution for my issu ... more

I had to call n confirm coverage for a customer and they sounded like they didnt want to answer any questions! They put me on hold and then it disconnected! They arent ... more

They literally hung up on me because I asked to speak with a different persin. Thanks