Baystate Medical Center

Apr 10th, 2024

Kayla Narey Berniche bullied a child to suicide and is now working as a nurse at Baystate Medical Center? So instead of jail time, she is taking care of patients here? No way!
Apr 6th, 2024

Got lost within to many buildings. Need better guidance once inside. I recommend painting different color lines on the floor to follow. Besides that the staff were awesome
Apr 5th, 2024

Hi, My name is Lincoln K. Boisseau and unfortunately my wife had a stroke on January 26th and was transported to Baystate ICU on the 27th of January. It was a very difficult and stressful time but I wanted to let Baystate know from the ICU standpoint they are a very capable class act. The Doctors for example Dr. Mercado and I believe his name is Dr. Barnes the PAs, nurse practitioners such true professionals. We met so many nurses but there were a few that stood out. Val, Selena, Haley and Betty. We cannot say enough about these exceptional women. They are what all nurses should strive to be. There was a Nurses aid that needs special recognition and thats Olga. Olga is such a special caring woman that truly cares for each and everyone she comes in contact with. We dont really know every department @ Baystate but the ICU sets the bar high for exceptional quality.
Apr 5th, 2024

It's the worst place you can possibly go to for help. At least the ER portion. Some Dr's there are mediocre, and the security officers are rude /feel entitled because of some authority. Nurses are annoyed for any questions you ask. Even if it's pertaining to a serious medical question, they snap at you. Many hospital staff hide behind policies and procedures for liability reasons, but forget them when it's convenient for them. Not taking into account that people are there because they feel ill and don't have the time to stop and read a pamphlet about hospital rules. I noticed that the hospital looks different/ renovated and changed its entrance and many other areas. In my opinion, Baystate should have used it's money's on hiring new staff, not on its useless art deco. And don't get me started on the patient advocates who never return people's calls. I'm still waiting for a call from three years ago. Yes, I tried many times to explain my concerns to different departments in that hospital , but it seems that to them....."It's never been brought to our attention." (Their word not mine). Again, my opinion might be different from anyone else. The information that was given to me regarding any matter in the hospital is unique to my situation and might be different to anyone else. But yes, all this happened to me!
Apr 3rd, 2024