Robert S. Brennen & Associates

Aug 31st, 2017

I went to Mr. Brennen to file my personal and business taxes after moving locally. My experience was less than stellar year after year but figured I only needed to deal with this man & his BS once a year. I figured I could just tolerate him wrong!!! . Mr. Brennen has NO social skills at all. He is rude, arrogant, demeaning, and makes you feel like you are a low life & idiot from the moment you walk in to his office or house or whatever his place of business is??? With dogs at your feet! Do NOT dare to even ask a single question, you will be insulted!!!! Not only did he have no clue what the current IRS law states regarding my business and state laws ~ it ended u costing me an additional $1,000.00 Mean, mean, mean man and not convinced the best CPA either Take your business and your hard earned money elsewhere.
Nov 27th, 2015

My two encounters with Mr. Brennen proved to be extremely negative experiences. I chose Mr. Brennan from a bulk advertisement I received in the mail. It felt awful from the moment I walked in. I should have listened to my gut feeling and walked out immediately. I did not appreciate the tone and manner in which he spoke to me. He talked to me like I was a child. I found him to be condescending, impatient, irritable and argumentative. The front of the advertisement card I received in the mail stated $99 ($25 off of the regular price, of $124, for individual tax returns). I was surprised when the bill came to $181.00. When I dared to question Mr. Brennan about the $99 advertised price, he was quick to literally circle the “fine print” on the advertisement. He pointed out , “it states*additional forms & schedules priced separately”. Then he told me “you should have read the fine print”. His quick response to me about the advertised $ 99 price made me wonder if other customers had experienced the same. When I originally called to schedule my appointment, it is noteworthy to mention that I told them I wanted the $99 individual tax return price from the flyer I received in the mail. This is one of the worst experiences I have had in terms of customer service. This does not even deserve one star, the review forces me to put one star.
Dec 18th, 2013