Chamber of Commerce

      Holden Oil

      ( 63 Reviews )

      Holden Oil
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      Hours

      Thursday:
      7:30 AM - 4:00 PM
      Friday:
      7:30 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:30 AM - 4:00 PM
      Tuesday:
      7:30 AM - 4:00 PM
      Wednesday:
      7:30 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (63 reviews)
      42
      4
      3
      2
      12
      Read Our 63 Reviews

      Chamber Rating

      4.0 - (63 reviews)
      42
      4
      3
      2
      12
      › ‹
      • Karlene Kiddy

        Customer service is good, Prices are high not sure why.
        Feb 18th, 2024

      • Christopher Torrey

        Oil service has been TERRIBLE since Superior took over. Called for refill, told them to use card on file. Never given total, only itll be about 3 days. 5 days later, no oil delivered. Call superior who then says we were put on COD without reason. Told customer service to charge the card and please deliver the oil. Card was charged, oil delivered. 24 hours later card charged a second time for 1k. Spoke to customer service in person, no apology given just I dont know why she did that. Last time buying oil from this company. Update: 24 hours later double charge of $1,053 dollars remains in bank statement. Superior claims there is a hold that should have cleared up by end of business yesterday. How long should I expect this company to hold my money hostage for services already paid for?
        Mar 16th, 2024

      • Alecia Davison

        !WARNING!Hoiden oil was recently bought by Superior Plus Propane. We have bee happy Holden oil customers for 10 years on autopay, never an issue. Superior Plus delivers our first propane delivery in September. We recieved a letter in December that we had a balance but no mention of stopping delivery. No phone calls warning us that the balance was overdue and delivery was ending. Instead they send a regular statement lacking any urgency in language or presentation and never filled our propane. Upon loosing heat and hotwater, we called Superior plus and the customer service was atrocious! They left us waitng hours on a freezing cold night for even a call back knowind the urgency of our situation. Luckilt we found another locally owned and operated company to come to us within an hour. Needless to say we aremoving forward with the new LOCAL company and never looking back! If i could give negative stars, I would!
        Jan 15th, 2024

      • Chris Milano

        What's Holden you back from becoming a valued customer!!
        Oct 15th, 2023

      • Gabriela Carrasco

        Just bought a new house and figured we would go with Holden oil and that was a huge mistake. Their call center representatives are ALWAYS extremely rude. They always have an attitude and seem like they dont care about our business. They charge higher rates and fees than most competitors in the area. Not worth the headache I rather stay cold than to deal with their horrible service.
        Apr 22nd, 2023

      Read Our 63 Reviews

      About
      Holden Oil

      Holden Oil is located at 91 Lynnfield St in Peabody, Massachusetts 01960. Holden Oil can be contacted via phone at 978-326-9394 for pricing, hours and directions.

      Contact Info

      •   978-326-9394

      Questions & Answers

      Q What is the phone number for Holden Oil?

      A The phone number for Holden Oil is: 978-326-9394.

      Q Where is Holden Oil located?

      A Holden Oil is located at 91 Lynnfield St, Peabody, MA 01960

      Q What is the internet address for Holden Oil?

      A The website (URL) for Holden Oil is: https://www.holdenoil.com/?utm_source=G&utm_medium=lpm&utm_campaign=superiorplus

      Q What days are Holden Oil open?

      A Holden Oil is open:
      Thursday: 7:30 AM - 4:00 PM
      Friday: 7:30 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 7:30 AM - 4:00 PM
      Tuesday: 7:30 AM - 4:00 PM
      Wednesday: 7:30 AM - 4:00 PM

      Q How is Holden Oil rated?

      A Holden Oil has a 4.0 Star Rating from 63 reviewers.

      Hours

      Thursday:
      7:30 AM - 4:00 PM
      Friday:
      7:30 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:30 AM - 4:00 PM
      Tuesday:
      7:30 AM - 4:00 PM
      Wednesday:
      7:30 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Holden Oil

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      42
      4
      3
      2
      12
      Write a Review

      Karlene Kiddy on Google

      image Customer service is good,
      Prices are high not sure why.

      Business Response on Google Feb 27th, 2024
      Hi Karlene. Thanks so much for letting us know of your concerns. Addressing our customers’ concerns is our priority, and we want to find a solution that works best for you based on usage, location, pricing plans and your propane needs. Please give the local office a call to discuss pricing options such as the Fixed Pricing Plan and Prebuy!

      Christopher Torrey on Google

      image Oil service has been TERRIBLE since Superior took over. Called for refill, told them to use card on file. Never given total, only itll be about 3 days. 5 days later, no oil delivered. Call superior who then says we were put on COD without reason. Told customer service to charge the card and please deliver the oil. Card was charged, oil delivered. 24 hours later card charged a second time for 1k. Spoke to customer service in person, no apology given just I dont know why she did that. Last time buying oil from this company.
      Update: 24 hours later double charge of $1,053 dollars remains in bank statement. Superior claims there is a hold that should have cleared up by end of business yesterday. How long should I expect this company to hold my money hostage for services already paid for?

      Business Response on Google Mar 14th, 2024
      Christopher, we are saddened to see we fell short of your expectations as we strive to provide exceptional customer service. We hope to be able to have the chance to rectify the situation. Please give our office a call and ask to speak to the customer service manager.

      Alecia Davison on Google

      image !WARNING!Hoiden oil was recently bought by Superior Plus Propane. We have bee happy Holden oil customers for 10 years on autopay, never an issue. Superior Plus delivers our first propane delivery in September. We recieved a letter in December that we had a balance but no mention of stopping delivery. No phone calls warning us that the balance was overdue and delivery was ending. Instead they send a regular statement lacking any urgency in language or presentation and never filled our propane. Upon loosing heat and hotwater, we called Superior plus and the customer service was atrocious! They left us waitng hours on a freezing cold night for even a call back knowind the urgency of our situation. Luckilt we found another locally owned and operated company to come to us within an hour. Needless to say we aremoving forward with the new LOCAL company and never looking back! If i could give negative stars, I would!

      Chris Milano on Google

      image What's Holden you back from becoming a valued customer!!

      Business Response on Google Oct 29th, 2023
      We want to thank you so much for your positive feedback and for taking the time to post this positive review. We are so glad the experience you had was so great and that you are a happy customer. It’s our customers that allow us to constantly improve the way we do business. Thanks again, Holden Oil Team

      Gabriela Carrasco on Google

      image Just bought a new house and figured we would go with Holden oil and that was a huge mistake. Their call center representatives are ALWAYS extremely rude. They always have an attitude and seem like they dont care about our business. They charge higher rates and fees than most competitors in the area. Not worth the headache I rather stay cold than to deal with their horrible service.

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      Overall Rating

      Overall Rating
      ( 63 Reviews )
      42
      4
      3
      2
      12

      Write a Review

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