Nantucket Clothing Company
-
6 S Water St
Nantucket, MA 02554 - 508-228-3356
Hours
Chamber Rating
-
Madelynne Schwallie
The white felt sweatshirt is an absolute purchase. Its so comfy. I just bought another felt sweatshirt. Ever since I bought this sweatshirt its the only sweater I want to wear. If you like having a comfy go to this is it! So happy I found this place!
Dec 30th, 2023 -
JAMES MORGAN
Great quality product s super fast delivery
Dec 3rd, 2023 -
Isabella Holt
Recently got the Ella Alden happy place pajamas and I couldnt be happier with them!
Oct 2nd, 2023 -
Sally Martin
Obsessed with the Happy Place Pajamas!
Jul 19th, 2023 -
Triple Bs
The website said open until 8pm. We walked in at 5:45The older lady, with platinum hair, that works there, or owns it, or manages it (idk?) was arguing with another customer when my family entered to shop. We wanted Nantucket hoodies and were planning to buy 6 to take home to family. I was looking at kids shirts (for my 2 children who were in the store with me), in which she repeatedly paused her argument with the other customer to tell me that those were kid sizes. I repeatedly said yes, thank you. She then barked orders at the young girl who was working to come help me. Her exact words were: I dont think she knows what shes looking for. Please help her. I told the girl I was looking through the shirts to find an XS bc I only saw one (and I have twins). The older lady turned around, once again, to interrupt AFTER she sent the girl over to help me?!?! She said: All of our sizes are out. If you dont see the size you need, we dont have it. The young girl said: I will go look in the back for you. Just wait right hereand she walked to the back. The lady turned to me and said: If you cant find a size, we dont have it. I said: Okay thanks! My sister was looking at the hoodies and had 5 in her hand. When I walked over to her, the lady followed me and said: The discount bin is right here, if youre still looking for something. Why would you say that to a customer who is about to spend around or over $500 in your store? My sister was looking for a size large in the last hoodie, and the lady raised her voice at her and said: No need to look at anything folded. All of our sizes are hanging up. My sister said: I didnt see a large. Do you have a large in this hoodie? The lady said: Maam, if you didnt see it, we dont have it. My sister said: Oh, okay. As we were counting the shirts to make sure that we had everyone a shirt or hoodie, the lady looked at us (with 2 other customers in the store), and said: You guys need to hurry up, Ive got somewhere to be! That was the last straw for me. I just handed her all of the merchandise and said: Oh okay. Well, nevermind then. Her mouth dropped open and she said: Well, Ive had a long day! Wellyou are also running a business, and the customer should come firstand my day had not been easy either!!! I told her that she had rushed us since we walked in the store and was extremely rude to both of us. She never apologized. We walked out and she shut the door and turned the lights off. We passed back by the store about 30-45 minutes later and saw someone insideSo, I called the store and the same lady answered the phone!?!? I just dont understand how this place is in business, if she treats all of her customers as poorly as we were treatedand also, the hoodies are $60 eachso Im assuming that a $400-$500 transaction means nothing to her as well? If she doesnt own this business, I hope the owners read this to see how their employees are treating customers. It was very disappointing, especially being on vacation and spending so much money to visit Nantucket.
Jul 30th, 2023
Contact Info
- 508-228-3356
Questions & Answers
Q What is the phone number for Nantucket Clothing Company?
A The phone number for Nantucket Clothing Company is: 508-228-3356.
Q Where is Nantucket Clothing Company located?
A Nantucket Clothing Company is located at 6 S Water St, Nantucket, MA 02554
Q What is the internet address for Nantucket Clothing Company?
A The website (URL) for Nantucket Clothing Company is: http://nantucketclothingcompany.com/
Q What days are Nantucket Clothing Company open?
A Nantucket Clothing Company is open:
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
Saturday: 9:30 AM - 5:30 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Q How is Nantucket Clothing Company rated?
A Nantucket Clothing Company has a 4.2 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
Nantucket Clothing Company
Overall Rating
Overall Rating
( 26 Reviews )Madelynne Schwallie on Google
The white felt sweatshirt is an absolute purchase. Its so comfy. I just bought another felt sweatshirt. Ever since I bought this sweatshirt its the only sweater I want to wear. If you like having a comfy go to this is it! So happy I found this place!
JAMES MORGAN on Google
Great quality product s super fast delivery
Isabella Holt on Google
Recently got the Ella Alden happy place pajamas and I couldnt be happier with them!
Sally Martin on Google
Obsessed with the Happy Place Pajamas!
Triple Bs on Google
The website said open until 8pm. We walked in at 5:45The older lady, with platinum hair, that works there, or owns it, or manages it (idk?) was arguing with another customer when my family entered to shop.
We wanted Nantucket hoodies and were planning to buy 6 to take home to family. I was looking at kids shirts (for my 2 children who were in the store with me), in which she repeatedly paused her argument with the other customer to tell me that those were kid sizes. I repeatedly said yes, thank you. She then barked orders at the young girl who was working to come help me. Her exact words were: I dont think she knows what shes looking for. Please help her.
I told the girl I was looking through the shirts to find an XS bc I only saw one (and I have twins). The older lady turned around, once again, to interrupt AFTER she sent the girl over to help me?!?! She said: All of our sizes are out. If you dont see the size you need, we dont have it. The young girl said: I will go look in the back for you. Just wait right hereand she walked to the back. The lady turned to me and said: If you cant find a size, we dont have it. I said: Okay thanks!
My sister was looking at the hoodies and had 5 in her hand. When I walked over to her, the lady followed me and said: The discount bin is right here, if youre still looking for something. Why would you say that to a customer who is about to spend around or over $500 in your store?
My sister was looking for a size large in the last hoodie, and the lady raised her voice at her and said: No need to look at anything folded. All of our sizes are hanging up. My sister said: I didnt see a large. Do you have a large in this hoodie? The lady said: Maam, if you didnt see it, we dont have it. My sister said: Oh, okay.
As we were counting the shirts to make sure that we had everyone a shirt or hoodie, the lady looked at us (with 2 other customers in the store), and said: You guys need to hurry up, Ive got somewhere to be!
That was the last straw for me. I just handed her all of the merchandise and said: Oh okay. Well, nevermind then. Her mouth dropped open and she said: Well, Ive had a long day!
Wellyou are also running a business, and the customer should come firstand my day had not been easy either!!! I told her that she had rushed us since we walked in the store and was extremely rude to both of us. She never apologized. We walked out and she shut the door and turned the lights off.
We passed back by the store about 30-45 minutes later and saw someone insideSo, I called the store and the same lady answered the phone!?!? I just dont understand how this place is in business, if she treats all of her customers as poorly as we were treatedand also, the hoodies are $60 eachso Im assuming that a $400-$500 transaction means nothing to her as well?
If she doesnt own this business, I hope the owners read this to see how their employees are treating customers. It was very disappointing, especially being on vacation and spending so much money to visit Nantucket.
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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