GameStop

Bad service I bought a new game for my son... He tried to play and it wasnt working.... I came back today and Keiths service was terrible.... I wanted to understand what kind of policy is this? It makes no sense that if the game doesnt work theres no way to return it.... I was poorly attended and I was trying to understand.... And he said that I was being rude but it was him who was.... Terrible service.... I have 3 stores, I would never do this with a customer and I would try to explain it very politely..... Also the only thing he would keep saying is This is the policy it was very annoying. He kept saying that we couldnt return it since we opened it. I dont get how were supposed to know if the game works if we cant even open it up. To me this shows he doesnt have respect for customers. Malden Game stop Bad service
Feb 2nd, 2024

People inside were nice ,but did not know what they were talking about. When I went inside to trade in my Nintendo Switch for a new one ,the person inside said that I would not need to transfer my data and refused to let me transfer the data due to the online membership saying that it will include data saving. MOST GAMES DO NOT SAVE YOUR DATA. So now I have to restart all my 200+hours of games . Good people ,but not good information .Will never go here again.
Dec 29th, 2023

Keith that works there is a amazing help and was great give that boy a raise
Dec 12th, 2023

Gave me a ps5 with errors and I wasted gas to even go there Customer service was overall passive aggressive and it rubbed me off the wrong way I just wanted to then get my ps5 and leave turns out ps5 had errors before I even really got to play it
Nov 14th, 2023

Oct 29th, 2023