KAY Jewelers
-
50 Holyoke St Unit C - 330
Holyoke, Massachusetts 01040 - 413-536-4082
Hours
Chamber Rating
-
Daryl Gauvin
I have purchased several pieces of jewelry from this location. I have always been greeted with a smile. Becky and Trish have gone above and beyond expectations to ensure an absolutely amazing experience. I highly recommend if youre in the market for jewelry this is your first and last stop!
Apr 7th, 2024 -
conrad kibbe
Very nice and helpful
Apr 5th, 2024 -
Daniel Hotte (wolf)
Excellent service
Apr 5th, 2024 -
Jesse Hotte
Apr 5th, 2024 -
Sherry Suber
So. How would you feel if you got married without your wedding ring? Well I did and I even gave them opportunity to respond appropriately. I got married 2/28 my ring was promised for 2/26 by the store manager. We went ton pick it up and not only was it not in the store it wasnt even ready to be overnighted. I spoke to the staff, very apologetic and said they would request the manager to contact me and they know I will receive some form of compensation for this travesty. When we returned from our honeymoon I went to get my ring and spoke with the manager. She assured me that this was unacceptable and would send to corporate. Well corporate responded..25.00 store credit is what they deemed appropriate for getting married without my ring! I declined that offer and she said she totally understood B and had actually reached out to her regional director.. response was they are offering no compensation. The fine thing is there is no value to be put on adding moments no and memories and photos missing my wedding ring so actual monetary number is not really the issue is it? It is the callousness of the way corporate and regional responded. After all any store credit is bringing me back to your store a 500.00 dollar credit with a minimum 1000.00 purchase guarantees another purchase its just smart business. The really funny thing is they probably looked at my simple band and said she isnt going to spend money on here so who cares. They are right I wont ever again but my husband loves jewelry and my mom was with me and has now decided to cancel her solitaire diamond and my son, planning engagement will not be shipping there and probably anyone else in my very large family. So.. take your chances with them if you want but I know this Kiss didnt begin with K
Mar 30th, 2024
About
KAY Jewelers
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our Holyoke Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person.Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us, Neil Lane Bridal, Adrianna Papell, Tolkowsky diamonds and Le Vian Chocolate Diamonds. Come visit your Kay Jewelers in Holyoke today.
Brands
- Adrianna Papell
- Neil Lane
- Emmy London
- Le Vian
- Hallmark Moments
- Ever Us
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for KAY Jewelers?
A The phone number for KAY Jewelers is: 413-536-4082.
Q Where is KAY Jewelers located?
A KAY Jewelers is located at 50 Holyoke St Unit C - 330, Holyoke, Massachusetts 01040
Q What is the internet address for KAY Jewelers?
A The website (URL) for KAY Jewelers is: https://stores.kay.com/ma/holyoke/1217?cid=seo-listings
Q How big is KAY Jewelers?
A KAY Jewelers employs approximately 20+ people.
Q What days are KAY Jewelers open?
A KAY Jewelers is open:
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is KAY Jewelers rated?
A KAY Jewelers has a 4.6 Star Rating from 188 reviewers.
Hours
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Ratings and Reviews
KAY Jewelers
Overall Rating
Overall Rating
( 188 Reviews )Daryl Gauvin on Google
I have purchased several pieces of jewelry from this location. I have always been greeted with a smile. Becky and Trish have gone above and beyond expectations to ensure an absolutely amazing experience. I highly recommend if youre in the market for jewelry this is your first and last stop!
conrad kibbe on Google
Very nice and helpful
Daniel Hotte (wolf) on Google
Excellent service
Jesse Hotte on Google
Sherry Suber on Google
So. How would you feel if you got married without your wedding ring? Well I did and I even gave them opportunity to respond appropriately. I got married 2/28 my ring was promised for 2/26 by the store manager. We went ton pick it up and not only was it not in the store it wasnt even ready to be overnighted. I spoke to the staff, very apologetic and said they would request the manager to contact me and they know I will receive some form of compensation for this travesty. When we returned from our honeymoon I went to get my ring and spoke with the manager. She assured me that this was unacceptable and would send to corporate. Well corporate responded..25.00 store credit is what they deemed appropriate for getting married without my ring! I declined that offer and she said she totally understood B and had actually reached out to her regional director.. response was they are offering no compensation. The fine thing is there is no value to be put on adding moments no and memories and photos missing my wedding ring so actual monetary number is not really the issue is it? It is the callousness of the way corporate and regional responded. After all any store credit is bringing me back to your store a 500.00 dollar credit with a minimum 1000.00 purchase guarantees another purchase its just smart business. The really funny thing is they probably looked at my simple band and said she isnt going to spend money on here so who cares. They are right I wont ever again but my husband loves jewelry and my mom was with me and has now decided to cancel her solitaire diamond and my son, planning engagement will not be shipping there and probably anyone else in my very large family. So.. take your chances with them if you want but I know this Kiss didnt begin with K
Overall Rating
Overall Rating
( 188 Reviews )Write a Review
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