O'Connell Care At Home

Hours

Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM

Chamber Rating

4.2 - (33 reviews)
26
0
0
1
6
Read Our 33 Reviews

Chamber Rating

4.2 - (33 reviews)
26
0
0
1
6
  • osorio ca

    O'Connell's staff are extremely helpful, organized, they always accommodate you and work with your schedule, and you are able to pick up extra hours when being informed that there are shifts open. They sent me an invitation HCA council celebration with a nice lunch and gifts. On my 4th months working on the company I just already feel so appreciated, and a lot of good.
    Dec 17th, 2023

  • Linda Theroux

    I've been working for O'Connell's for 4months now and I love my team here. Everyone loves going the extra mile and lending a hand to one another above all challenges. I have a great manager, and we all are like family. I highly recommend joining our team :)
    Oct 20th, 2023

  • Yael Hoffman

    Iv been helping my neighbor who is an elderly with a number of health issues. He was aproved for home aid and personal care 5 days a week, unfortunately he didnt want strangers in his house, so we managed to convince him for help twice a week with me overseeing the care he has been given. Since it took us several years to convince him to accept the help, we didnt want to break his trust, so iv been allowing his care taker to make mistakes, after a year of very poor services from Occonol. 1. No communication to change schedules, just a stranger apears on difficult times. 2. When complaining on unethical behavior from care takers.( they just removed her from schedule with out finding someone else) and live him without anyone to care for him for weeks at a time. 3. When called to ask if found someone else. Iv been told that because he has a cat non of their employees can do it. 4. I sent them peoples with qualifications to apply for jobs as care takers and they refused saying they are not hiring. 5. Their employees always agrea that they are not ethical with them and their pay is under reasonable. 6. They hire only spanish speakers some who don't know English to only english speaker patients. I can go on forever but i m just gonna leave at that. And my next wouldve be to complain to the commonwealth because this company has a-lot to improve to be certified for home care.
    Oct 28th, 2023

  • Nurto Omar

    Applied for a job and the lady called me for an interview and was just rude. She sounded like she didnt want to offer me the job anyways. She already had judged me from my application.
    May 6th, 2023

  • Awilda Aponte


    Feb 9th, 2022

Read Our 33 Reviews

About
O'Connell Care At Home

O'Connell Care At Home is located at 310 N Main St in East Longmeadow, Massachusetts 01028. O'Connell Care At Home can be contacted via phone at 413-798-4343 for pricing, hours and directions.

Contact Info

  •   413-798-4343

Questions & Answers

Q What is the phone number for O'Connell Care At Home?

A The phone number for O'Connell Care At Home is: 413-798-4343.


Q Where is O'Connell Care At Home located?

A O'Connell Care At Home is located at 310 N Main St, East Longmeadow, MA 01028


Q What is the internet address for O'Connell Care At Home?

A The website (URL) for O'Connell Care At Home is: http://www.oconnellcares.com/


Q What days are O'Connell Care At Home open?

A O'Connell Care At Home is open:
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM


Q How is O'Connell Care At Home rated?

A O'Connell Care At Home has a 4.2 Star Rating from 33 reviewers.

Hours

Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM

Ratings and Reviews
O'Connell Care At Home

Overall Rating

Overall Rating
( 33 Reviews )
26
0
0
1
6
Write a Review

osorio ca on Google

image O'Connell's staff are extremely helpful, organized, they always accommodate you and work with your schedule, and you are able to pick up extra hours when being informed that there are shifts open.
They sent me an invitation HCA council celebration with a nice lunch and gifts. On my 4th months working on the company I just already feel so appreciated, and a lot of good.


Linda Theroux on Google

image I've been working for O'Connell's for 4months now and I love my team here. Everyone loves going the extra mile and lending a hand to one another above all challenges. I have a great manager, and we all are like family. I highly recommend joining our team :)


Yael Hoffman on Google

image Iv been helping my neighbor who is an elderly with a number of health issues. He was aproved for home aid and personal care 5 days a week, unfortunately he didnt want strangers in his house, so we managed to convince him for help twice a week with me overseeing the care he has been given. Since it took us several years to convince him to accept the help, we didnt want to break his trust, so iv been allowing his care taker to make mistakes, after a year of very poor services from Occonol.
1. No communication to change schedules, just a stranger apears on difficult times.
2. When complaining on unethical behavior from care takers.( they just removed her from schedule with out finding someone else) and live him without anyone to care for him for weeks at a time.
3. When called to ask if found someone else. Iv been told that because he has a cat non of their employees can do it.
4. I sent them peoples with qualifications to apply for jobs as care takers and they refused saying they are not hiring.
5. Their employees always agrea that they are not ethical with them and their pay is under reasonable.
6. They hire only spanish speakers some who don't know English to only english speaker patients.
I can go on forever but i m just gonna leave at that. And my next wouldve be to complain to the commonwealth because this company has a-lot to improve to be certified for home care.

Business Response on Google Oct 19th, 2023
Hello Yael, Thank you for speaking with me yesterday! It was very beneficial to hear from you directly, and have you expand on your concerns. I’m happy we were able to clarify any miscommunications and have a productive conversation about the care of your friend. Working together I know we can provide the best services possible for the gentleman in your care. I know with the plan that we discussed together this will be a success! O'Connell Care at Home is an equal opportunity employer, and we take pride in caring for both our clients and our staff members. Per our conversation, we cannot correct what we are not aware of. Please reach out to me directly at any time should you have any questions or concerns. Thank you,Michelle

Nurto Omar on Google

image Applied for a job and the lady called me for an interview and was just rude. She sounded like she didnt want to offer me the job anyways. She already had judged me from my application.

Business Response on Google May 12th, 2023
Good Morning Nurto, I am very sorry to hear that this was your experience. At O'Connell's we keep records of any applicants and we do not see you in our database as having applied to O'Connell Care at Home. We would love the opportunity to respond to you appropriately and ask that you please contact the HR department at 413-536-1110 or via email at [email protected] and we would be happy to discuss this matter.

Awilda Aponte on Google

image


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Overall Rating

Overall Rating
( 33 Reviews )
26
0
0
1
6

Write a Review

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