Dedham, MA Electronics Store

Went for the 2nd time for the same repair within 5 months and it just broke again! Condescending.

Lack of professionalism, especially with the manager. Bad service

They have a sign up that says closed for a meeting. I called and the person who answered said the meeting would be done by 3 PM. It’s 3:46 PM and I’m still waiting It ... more

This is no way a reflection of this store or employees but this company has sucked ever since T-Mobile took over they hide prices do not communicate with customers in cle ... more

The absolute worst in-store experience I have ever had was at the Legacy Place, Dedham, MA store. Followed up by ineffectual customer service through T Mobile website. ... more

I came in to ASK a question very politely. The girl w the curly hair replied by laughing & saying do you think we have those here? IDK bitch thats why I came to ask... yo ... more

Patrick was great. He took time to explain how long the repair (shattered screen) would take, what it would cost, and was patient with my questions. My phone was replaced ... more

Genius Bar My technician Jarrod went above and beyond, without having an appointment speedily accessed the issues of our devices and resolved them. Conversation of produc ... more

Customer service is beyond bad

I brought a second hand ATT iPhone info into ATT Legacy place to confirm it could be activated (IMEI& serial#) and was not stolen before I purchased it. Kevin anticipati ... more

Cool

Al was simply THE best! He diagnosed my problem, advised me that my MacBook was still under my AppleCare+ warranty, plus showed me how to schedule a Genius Bar Appointmen ... more

Was there with a friend They seemed distant if you did not approach them But they were friendly to my friend she got what she came for So 2 stars for that The we’re ope ... more

Employee accepting return tried insulting me, and. Tried to degrade me.

She was very kind. Good!

I can see why they are closing. Horrible customer service in Dedham.

Hi I old is he

Deepak was really nice and attentive to me!

This is my second time using Stuart Glass. Lana (office manager) is a gem and the crew who did my installation were professional, courteous, and craftsmanship was excell ... more

Had wat i needed

The display has cases of Prosecco on sale for $8.45 , as a customer I was in shocked and grabbed a case thinking maybe BJ wants to get rid of this product . When I get to ... more