Chamber of Commerce

      Pottery Barn

      ( 94 Reviews )

      Pottery Barn
      • 55 Boylston St #5540
        Chestnut Hill, MA 02467
      •   617-713-2620
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      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.0 - (94 reviews)
      33
      8
      11
      9
      33
      Read Our 94 Reviews

      Chamber Rating

      3.0 - (94 reviews)
      33
      8
      11
      9
      33
      › ‹
      • Robert Costa


        Mar 27th, 2024

      • Anna Blois

        Very poor costumer service!
        Mar 7th, 2024

      • Luiz Porto

        Worst customer service from delivery alway to your house Delivery very important on any business Its the last impression you get from the business And need to be white glove Not with William Sonoma and Pottery barn
        Feb 3rd, 2024

      • Yvette Straka

        R-u-d-e. I dread calling there. Unprofessional. Did I mention rude? They broke the item that they were holding for me and showed no emparhy or kindess in their response. Item completely sold out. Terrible personalities working there. All 3 woman not nice. Definitely the worst PB location I've dealt with next to Mosaic in VA.
        Jan 18th, 2024

      • Marney Krupat

        I bought a bed through Pottery Barn online that wasnt installed correctly, subsequently broke, and customer service on the phone wouldnt help me. I went into the Newton store and Tia and Christina took on my case and managed to push through an order for a brand new bed at no cost to me. Im so grateful for their help and the amazing customer service. Above and beyond!
        Nov 2nd, 2023

      Read Our 94 Reviews

      About
      Pottery Barn

      Pottery Barn is located at 55 Boylston St #5540 in Chestnut Hill, Massachusetts 02467. Pottery Barn can be contacted via phone at 617-713-2620 for pricing, hours and directions.

      Contact Info

      •   617-713-2620

      Questions & Answers

      Q What is the phone number for Pottery Barn?

      A The phone number for Pottery Barn is: 617-713-2620.

      Q Where is Pottery Barn located?

      A Pottery Barn is located at 55 Boylston St #5540, Chestnut Hill, MA 02467

      Q What is the internet address for Pottery Barn?

      A The website (URL) for Pottery Barn is: https://www.potterybarn.com/stores/us-ma-chestnut-hill-the-street-chestnut-hill/

      Q What days are Pottery Barn open?

      A Pottery Barn is open:
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM

      Q How is Pottery Barn rated?

      A Pottery Barn has a 3.0 Star Rating from 94 reviewers.

      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM

      Related Categories

      Nearby Pottery Barn Locations

      Ratings and Reviews
      Pottery Barn

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      33
      8
      11
      9
      33
      Write a Review

      Robert Costa on Google

      image

      Anna Blois on Google

      image Very poor costumer service!

      Luiz Porto on Google

      image Worst customer service from delivery alway to your house
      Delivery very important on any business
      Its the last impression you get from the business
      And need to be white glove
      Not with William Sonoma and Pottery barn

      Yvette Straka on Google

      image R-u-d-e. I dread calling there. Unprofessional. Did I mention rude? They broke the item that they were holding for me and showed no emparhy or kindess in their response. Item completely sold out. Terrible personalities working there. All 3 woman not nice. Definitely the worst PB location I've dealt with next to Mosaic in VA.

      Marney Krupat on Google

      image I bought a bed through Pottery Barn online that wasnt installed correctly, subsequently broke, and customer service on the phone wouldnt help me. I went into the Newton store and Tia and Christina took on my case and managed to push through an order for a brand new bed at no cost to me. Im so grateful for their help and the amazing customer service. Above and beyond!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      33
      8
      11
      9
      33

      Write a Review

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