Upper Crust Pizzeria

I ordered a LARGE pizza (18inch) and received a pizza that was only 13 inches across. Thats half the amount of pizza that we ordered (531 square inches vs 1017 square inches). This is also not the first time that I have been disappointed with my order from here. I also once received the wettest pizza I have ever eaten which has large, uncut pieces of peeled tomato on it. Both pizzas pictured.
Jun 28th, 2023

Maritza went above her way to make sure we had an excellent pizza !! She works very hard to ensure the customer service at this shop is excellent Ive been to the other locations but this one is by far my favorite. Thank you Martiza :)
May 31st, 2023

My sister and I went to upper crust Pizza on Saturday, May 13. Our pizza looked and tasted like it had been reheat it. I called to complain, and the woman who answered the phone said we put what you wanted on it thats all we can do. My sister and I have gotten the same pizza that during the week, several times in the last month and the pizza was hot and delicious. I do plan to call back during the week and let the people know that work during the week that I believe the weekend people are making reheated pizzas
May 11th, 2023

Edit: the sweet and nice lady gave us a new pizza, that is really tasty! Very nice and apologetic to solve the issue. Good service. Added picture of the new pizza. Original: Ordered a large (18 in) pizza that come uneatable. As you can see from the photos, it was fully burnt. Biting it was the same sensation as biting a pita chip. I ordered this to feed my wife and I and have leftover (it is supposed to feed 6 people) and I ended up still hungry after eating the only parts that was humanly possible.
May 3rd, 2023

May 3rd, 2023